From in-store selfie stations to Twitter-powered retail displays, these social shopping innovations show how peer-to-peer connectivity is being used as a tool to drive sales and increase communal engagement.
In order to make the experience of engaging with other users on social media feel tangible, many retailers are installing physical stations to fuel online conversations. For instance, Macy's large-scale interactive Instagram board, or the 'Like it or Love it Polling Station' used for the opening of a new Tanger Outlets location. In order to acknowledge a young shopper's social currency, a OnePiece pop-up shop even offered discounts based on how many followers a consumer had on certain social networks.
In the online realm, Facebook and Pinterest recently introduced tools to make the most of social media's influence for e-commerce. With millions of active users across social media influencing buying decisions, it's becoming more important than ever for retailers to facilitate conversations.
30 Social Shopping Innovations
From In-Store Instagram Displays to Short Shoppable Videos:
Laura McQuarrie — Nov 19, 2015 — Social Media
29
In-Store Selfie Contests
Joe Fresh Embraces Social Media to Focus on Word-of-Mouth Promotion
28
Media-Connected Retail Stores
This Furniture Store Partnered with Pinterest for a Unique Campaign
27
Social Shopping Pop-Ups
Tanger Outlets Celebrates Its New Location with Fun Pop-Up Stations
26
Shopping Consultation Apps
The Fitt App Provides a Second Opinion When Shopping
25
Shoppable Instagram Accounts
Vogue Instagram Sends Followers Links to Purchase Liked Items
24
In-Store Instagram Displays
The New Macy's Location Features Millennial-Focused Tech Displays
23
Social Shopping Apps
The Fun Feature on Alibaba's Tmall App Tags Visible Brands in Photos
22
Social Media Shopping Platforms
Facebook and Shopify Now Allow Users to Buy and Sell Poducts
21
Social E-Commerce Sites
Facebook is Introducing a Shopping Section to Connect Users with Brands
20
Social Shopping List Tools
Target Teams Up With Web Influencers for a Custom Shopping Platform
19
E-Commerce Recommendation Platforms
Shopping Opinion Platform Askourt Enhances Customer Experience
18
Personal Shopping Services
Zappos' Free Personal Web Shopper Service Suggests Style Matches
17
Social Media Shopping Carts
#AmazonCart Lets You Add Items to Checkout Later from Twitter
16
Immediate Shopping Apps
Project September Allows Shoppers to Click an Image to Buy
15
Social Media Retail Stores
The Paytagz Website Makes a Full Retail Experience Out of Instagram
14
Twitter-Powered Shopping Cranes
The Topshop Playland Pop-Up Lets Visitors Pay with a Tweet
13
Incentivized Fashion Apps
Tagspire Gives You Money When People Purchase the Products You Post
12
Social Loyalty Apps
This Loyalty App Leverages Instagram to Offer Unique Deals to Shoppers
11
Hashtag-Driven Fashion Recommendations
Zappos Teams with Instagram to send #OOTD Shopping Tips
10
Favored Fashion Platforms
The Wantering App Helps You Shop Only What's Popular
9
Social Shopping Concierges
Operator on Facebook Uses Both Human and AI Expertise for Finding Items
8
Idea Catalog Boutiques
Pinterest Now Has Buyable Pins and Its Own Online Store
7
Social Media E-Commerce Platforms
Shopping Twitter is Now Possible Through Purchase Buttons
6
Short Shoppable Videos
MikMak Lets Viewers Shop Videos for American Express, GE Content and More
5
Social Check-In Reward Systems
The Swarm Perks and Challenges Encourages Users to Access Perks
4
Social Influence Cloth Racks
The Life-Feed Clothing Rails at Tyrers Show Social Media Likes
3
In-Store Customization Apps
The Urban Outfitters App Has Exclusive Offers and Insider Events
2
Social Media Shopping Services
'Like2Buy' Allows Target's Instagram Followers to Purchase Products
1
Jacket Shopping Quizzes
The Arc’teryx Shell Finder Helps Consumers Buy a Jacket Through a Quiz
Related Ideas
Personalized Streaming Merch Features
The Spotify Merch Hub Offers Gear According to Interests
Social App-Connected Smartglasses
The Ray-Ban Meta Smart Glasses Can Now Post onto Instagram
AR Retail Kiosks
BIG Digital and DeepAR Bring Mobile & Desktop Try-Ons to Store Settings
Immersive 3D Fashion Exhibits
Portal:M x Virtual Fashion Exhibition Host a Phygital Experience
GenAI Shopping Assistants
Shopping Muse Supports Michael Kors US Website Visitors
Virtual Holiday Shopping Experiences
Amazon Introduces a New Holiday Shop with 3D Technology
Viral Social Shopping Apps
The Claim App Helps Gen Z and Brands Authentically Discover One Another
5g-Enabled Retail Showcases
Singtel is Surpassing Consumer Expectations with 5G Retail
Advanced Social Advertising Tools
Invoca is Now Integrated with Pinterest, Snapchat, & TikTok
Experiential Intimates Spaces
Knix Opens Immersive Retail Location at Premium Shopping Centre
Engaging Shelf Displays
Netvisual is Elevating In-Store Advertising with its Shelf Edge Displays
Interactive VR Styling Apps
'J.Crew' Launched a Closet Management and Shopping App for Vision Pro
Athletic Apparel Interactive Billboards
Gymshark Unveils the Shoplift Campaign Ahead of Sale
AI-Powered Shopping Tools
Google AI Now Allows Shoppers to Browse AI Product Recommendations
AR Locker Rooms
Snapchat and Selfridges Created a Pop-Up for Virtually Trying on Sports Kits
Multi-Sensory Flagship Stores
KATE Shibuya Offers Immersive Digital and Physical Experiences
Interactive In-Store Ads
Visibubble Brings Mobile Messaging Capabilities to Store Shelves
Gen Z-Centric Campaigns
Urban Outfitters' Shift Happens Campaign Has Three Phases
Multichannel Retail Campaigns
Urban Outfitters' 'Happy Lolidays' Campaign is Engaging
Phygital Beauty Store Experiences
Sephora's Store of the Future Locations are Immersive
AI-Powered Virtual Closets
Stylitics' Products Support Next-Gen Personalized Shopping
GenAI Virtual Shoppers
Cindy by Imaginuity Boots Online and In-Store Foot Traffic
Sticker-Creating Social Tools
Instagram Releases a New Sticker Creation Feature for Creators
Shoe Retailer AI Apps
SuperStep Partnered with 'IMSHOP' to Create a Convenient Mobile App
AR Retailer Haircare Experiences
Walmart Beauty Virtual Try-On Now Includes Hair Color Products
Content-Inspired Physical Retail Experience
Netflix House Creates a Space for Fans to Buy Merch
Physical Metaverse Merchandise Stores
Roblox will Sell Physical Goods with Shopify
AI Social media Management
Social360 Offers a Streamlined Solution to Stay Ahead of the Curve
AR Shopping Malls
American Express' Door to Shop Small Highlights 10 Small Businesses
Immersive Gondola Displays
ColourPop is Getting a New Immersive Makeover at ULTA
Social Commerce Platforms
21 Buttons is a Social Fashion Shopping Network
AI-Powered Outfit Shopping Features
The eBay Shop the Look Feature is Powered by eBay.ai
AR-Powered Try-On Rooms
Snapchat Unveils a New AR Locker Room at Selfridges Oxford Street London
Fashion AI Platforms
AI Fashion Concierege App 'Aesthetic' Creates a Tailored Shopping Experience
Magazine-Integrated QR Features
ARCADE Launches the ELLE x Clarks Shoe Visualiser and Experience
Authentication Awareness Pop-Ups
The RealReal Pop-Up Showcases Handbags at Dupe Store Installation
Personalized Ecommerce Updates
Google Shopping Introduces a 'For You' Feed for its Ecommerce App
AI-Enhanced Shopping Experiences
Coveo’s Collaboration with Shopify Seeks to Streamline Shopping
Inspiring Multi-Shop Pop-Ups
Pinterest's Possibility Place Immerses Guests in Inspiration
Social Media Shopping Partnerships
YouTube Teams Up with Shopee to Launch 'YouTube Shopping'
Historic Fashion Try-Ons
The Design Museum's London Fashion Exhibition Integrates AR Mirrors
Gamified Shopping Apps
Yaysay Combines AI-Powered Personalization & Gamification
Refreshed Retail Initiatives
Target is Improving its Customer Experience Journey in 2024
Smart Shopping Cart Ads
Instacart Unveiled Ads for Its AI-Powered Caper Carts
Social Commerce Apps
GIST is an App-Based Social Platform for Sharing Purchases with Friends
Social Video Reaction Apps
The 'Seen' App Lets Users Capture Footage of Themselves Viewing Content
Shoppable CPG Ads
Instacart-Powered Shoppable Video Ads are Coming to YouTube
Exclusive Social Shopping Snacks
Like Air is Launching Limited-Time Flavors on TikTok Shop
Immersive Intimate Brand Pop-Ups
The Knix Pop-Up in Yorkdale Shopping Centre is Exciting
AI-Powered Retail Tools
Walmart is Introducing a New Series of AI Tools for Customer Experience
Interactive Cosmetics Retail Stores
Watsons Upgrades its Stores for Gen Z and Gen Alpha Consumers
Authenticity-Promoting Social Media Apps
The Viberse App Emphasizes Authenticity and Spontaneity
Attention-Grabbing Retail Displays
Auo's Smart Shelf Displays Enhance the Customer Experience
Digital Travel Retail Experiences
Clarins Debuted an Initiative at the Airport in Hainan, China
Curated Live Fashion Resale
Poshmark Launches Posh Party LIVE as a New Virtual Shopping Experience
Advanced Adaptive Retail Experiences
Walmart Unveiled New Retail Technologies at CES 2024
Mixed-Reality Shopping Apps
StockX Launched an Immersive Way to Shop with the Apple Vision Pro
Hyper-Targeted Shoppable Posters
Glossier and Shop Launched Posters with Geo-Gated Location Tech
AI-Powered Marketing Tools
This E-Commerce Tool Uses Customer Data to Project Reward Impacts
Anthropomorphic Store Campaigns
IKEA's Short Social Films Promote Its Click-and-Collect Service
Enhanced Omnichannel Experiences
Lightspeed Commerce Addresses Challenges in Retail & Hospitality
Fall-Ready Denim Campaigns
Pacsun Launched Its Interactive Better in Baggy Denim Campaign
Tech-Driven In-Store Events
Dyson Launches an Interactive Event at Harrods Department Store
Experiential Social Clubs
Marshalls' Good Stuff Social Club Empowers & Connects Women
Shoppable Travel Storefronts
Expedia Travel Shops Make It Easy to Book Recommended Getaways
AI Thrifting Assistants
ThredUp Debuts New AI Features to Enhance Consumers' Shopping Journeys
AI Advertisement Additions
Meta Introduces a New Suite of AI-Powered Advertising Tools
Size-Replicating Try-On Technologies
Google Shopping Debuts Virtual Dress Try-Ons in the U.S.
Inventive Retail Strategies
H&M is Working to Localize Its Shopping Experience
Web3 Fashion Show Initiatives
Runway Magazine Launches Re-Inventing the Runway
Circular Fashion-Enabling Partnerships
Coach and Poshmark's Collaboration Makes Buyer Resale Easy
Phygital Fashion Retail Experiences
Macy's mstylelab Digital Shopping Platform is Immersive
Influencer-Led Virtual Shops
Walmart Launches the New Walmart Realm Digital E-Commerce Experience
Product-Integrated Filters
NYX and Snapchat Launched the 'Beauty Bestie' Shopping Filter
Immersive Virtual Pop-Ups
Benefit Launches Virtual 'Benemart' Concept for Holiday Shopping
Social Shopping Apps
Locker Helps Users Organize, Share, and Earn from Online Wishlists.
Integrated Influencer Marketing Platforms
SocialTalk Helps Users Discover, Track, and Connect
Integrated E-Commerce Apps
Amazon is Adding 'Buy with Prime' to Shopify through New Integrations
Product Exploration Retailer Tools
These New Instacart Discovery Tools Connect Brands to Retailers
Try-On E-Commerce Solutions
Zero10 Launches the New AI-Enabled Try-On Tools for E-Commerce
Instant Retail Savings Platforms
formi by Patron Points Offers Universal Savings for Shoppers
Shoppable Luxury Fashion Films
Tom Ford Allows Consumers to Seamlessly Shop Its Spring 2024 RTW
E-Commerce Advertising Solutions
Reddit is Enhancing its Reach with the New Dynamic Product Ads
Social Marketplace Updates
Instagram Launches a Marketplace to Better Connect Brands and Creators
AR Furniture Testing Features
Pinterest Lets Users View Virtual Furniture in their Homes
Imaginative Shopping Platforms
Walmart Realm Shares Influencer-Curated Shopping Environments
Rewarding AI Shopping Apps
The ShopUp App Revolutionizes In-Store Shopping with AI Data
Enhanced E-Commerce Customer Services
Fluent Enhances Customer Experience for Online Shoppers
Gamified Shopping Carts
Instacart Unveils New Updates to its Smart Shopping Carts
Shoppable Luxury Fashion Films
Louis Vuitton Delivers Resort 2024 with an Interactive Experience
Communication App Shopping Experiences
WhatsApp Flows Allow for In-App Booking and Shopping
Next-Generation Mall Campaigns
Simon's Meet Me @themall Targets Gen Z Shoppers
Third-Party Artisanal Marketplaces
Michaels Launches the MarkerPlace Alternative Marketplace
Social Shopping Features
YouTube Introduces a New 'Shopping Collections' Feature for Creators
Social Media Impact Studies
Instagram Allows COS to Conduct Mental Health Research
Accessible Online Retail Initiatives
Instacart and Walgreens Partnered to Accept SNAP/EBT Online
Digitized Retail Shelf Labels
Croatian Retailer Studenac is Implementing Electronic Shelf Labels
Short-Form Foodie Feeds
Uber Eats is Testing Out a New Vertical Feed Like TikTok and Instagram
Private Social Photo Apps
The 'Retro' App Focuses on Mindful Sharing with Select Others
Social Camera Fitness Apps
SnapFit Lets Users Document Their Journey with Photos
QR Code Shopping Assistants
Nintendo Implemented Icecat Tech to Enhance In-Store Shopping
Self-Guided Cannabis Retail Experiences
BLAZE ECOM Revolutionizes In-Store Cannabis Retail
Resourceful Digital Platform Events
Meta will Host an Immersive Instagram Family Pop-Up in NYC
AI Shoppable Video Generators
AI ClipHero Streamlines Content Creation for Sellers
Retro Social App Devices
Edwar Banquet Designs the Retro Instagram Gadget with a Console Shape
Personalized Retail Media Networks
Thrive Market Collaborates with Instacart on a New Network
3D-Powered Furniture Retailer Networks
The 3D Cloud Network Introduces a Streamlined Solution
Gamified Shopping Experiences
Browse Booster Rewards Coupons for Product Views
Personal Shopping Assistants
Klarna Debuts a More Personalized Shopping Feature Dubbed Ask Klarna
Multi-Brand E-Commerce Expansions
Multiple Grocers are Adapting Instacart's Storefront Pro Tool
Shared Fashion Pop-Ups
eBay UK is Inviting Love Island Fans to Shop the Nation’s Shared Wardrobe
Sponsored Retail Product Partnerships
Selfridges and Criteo Partner to Offer Sponsored Products
Geo-Targeting Store Advertisements
Tesco Recommends Ads Based on a Shopper's Location in a Store
Advanced Retail Campaign Kiosks
Freeosk and Place Exchange Partnered for Integrated Campaigns
Digital Social Sharing Spaces
The Shilo App Invites Users to Share and Curate What They Love
Virtual Outfitting Tools
StyleScan Has Launched Stylescan Studio as a New Shopify App
AI-Powered Search Features
Shop Premium Outlets Enhances its Online Shopping with AI-Powered Tools
Virtual Shopper Solutions
Firework Launches a One-to-One Video Chat Solution for Virtual Shoppers
Community-Driven Collector Apps
Connectible is a First-of-Its-Kind Social Media App for Collectors
Local Retail-Championing Initiatives
The 'Reps are Local Too' Initiative is a Nationwide Movement
Efficiency-Driven Digital Ad Solutions
ShopLiftr is Revolutionizing Digital Advertising
Engaging Customer Conversion Tools
FacePop Humanizes Customer Interactions Through Video
SaaS Influencer Marketing Tools
Beeing Social Launches 'Buzz Bee Buzz' for Influencer Marketing
Third-Party Coupon Providers
Instacart Taps Ibotta to Provide Customers with Digital Coupons
Localized Networking Platforms
Presence Connects Users with Like-Minded Individuals Nearby
Secondary Social Media Features
Instagram is Rolling out the Flipside Feature On User Profiles
Offline Community Marketplaces
Aerie’s Hidden Gem Marketplace Created a Shared Space for Brands
Virtual Retail Solutions
Simbe's Store Intelligence™ Solutions Provide Results on a Global Scale
Retailer-Backed Holiday Experiences
J. Crew Launches a New AI-Powered Holiday Experience
Social Sticker Features
Instagram Unveils the New Sticker Features for Stories and Other Content
Video Call Shopping Services
Apple's Specialist over Video Service Enhances Personalization
Immersive Virtual Bookstores
Shepherd Let's Book Lovers Browse Virtual Shelves to Discover Books
Private Social Media Services
Instagram Now Allows Posts and Reels to be Shared with Close Friends
Social App Feature Updates
Instagram is Moving the Status Update Notes to Profiles
Real-Time Social Maps
Mapin is a Social Map That Connects the Community Through Content
Safety-Oriented Social Tools
Instagram Aims to Protect Vulnerable Teens with its New Safety Update
Location-Based Photo Sharing
Harbor Creates Personalized Picture Albums Through location Sharing
Daily-Prompting Social Journals
Journal. Invites Users to Share Their Thoughts and Feelings
Mental Health Community Engagement
OOt Social Health Recently Launched Its Application
Live Shoppable Streams
CommentSold Introduces a New Shopify Feature for Live Shopping