Instacart and Walgreens Partnered to Accept SNAP/EBT Online
Michael Hemsworth — August 10, 2024 — Business
References: walgreens & progressivegrocer
Instacart and Walgreens have announced a new partnership to support online SNAP/EBT payments online to help consumers in the US who utilize the programs with a way to access items in an even easier way. The initiative will see more than 7,500 Walgreens stores alongside more than 100 Duane Reade locations offering customers with access to SNAP-eligible products through Instacart for same-day delivery. The initiative will help to greatly enhance access for the more than 40-million Americans who use SNAP/EBT benefits.
Walgreens SVP and Chief Product Officer Balachandra Visalatha spoke on the Instacart and Walgreens partnership saying, "Our collaboration with Instacart underscores Walgreens’ commitment to expanding access to essential food items for our customers. By integrating SNAP/EBT payments, we are making it easier for families and individuals to shop for the items they need and offer an efficient, highly relevant customer experience that meets their changing needs and preferences.”
Walgreens SVP and Chief Product Officer Balachandra Visalatha spoke on the Instacart and Walgreens partnership saying, "Our collaboration with Instacart underscores Walgreens’ commitment to expanding access to essential food items for our customers. By integrating SNAP/EBT payments, we are making it easier for families and individuals to shop for the items they need and offer an efficient, highly relevant customer experience that meets their changing needs and preferences.”
Trend Themes
1. SNAP/EBT Online Integration - The integration of SNAP/EBT payments into online retail platforms presents new opportunities to reach low-income consumers with greater convenience.
2. Same-day Delivery Expansion - Offering same-day delivery for SNAP-eligible products significantly boosts accessibility and customer satisfaction for those relying on government assistance.
3. Retail-technology Partnerships - Collaborations between retail chains and tech companies, such as Instacart and Walgreens, showcase the potential for innovative solutions in expanding essential services.
Industry Implications
1. E-commerce - The e-commerce industry is positioned to gain a larger share of SNAP/EBT transactions through enhanced online payment capabilities.
2. Grocery Retail - Grocery retailers leveraging online platforms and same-day delivery can better serve SNAP/EBT beneficiaries, tapping into a significant consumer base.
3. Financial Services Technology - Advanced financial technology enabling secure SNAP/EBT transactions online brings forth new market opportunities within the fintech sector.
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