Simulated shop assistants, virtual fitting rooms and interactive window displays are just some of the department store innovations that are changing the way we look at retail.
These non-traditional examples utilize modern technology to sell a product and range from art installations to sophisticated mannequin machines that are making futuristic shopping experiences a reality rather than a mere dream.
Memorable examples from this list include movement-mimicking mannequins that were introduced by fashion retailer United Arrows. Named 'Marionettebots', these robotic mannequins were programmed to replicate human movement and created and interactive experience for surprised shoppers.
Another favorite from this list of department store innovations is the Selfridges' luxury fashion drive-through. The London retailer allowed its consumers to make their orders via iPad or pre-order items online without having to deal with the stresses of in-store shopping. Once inside the drive-through, one's orders were bagged, processed and given to shoppers inside their vehicle, a process that is a popular practice in most fast food locales.
35 Department Store Innovations
35
Responsive Fitting Room Booths
Urban Research's Wearable Clothing is Portable and Interactive
34
Hyper-Connected Dressing Rooms
The Connected Fitting Room Lets Consumers Take Control of Shopping
33
Yeti Storybook Window Displays
The Saks Fifth Avenue Holiday Window is an Interactive Experience
32
Men-Only Shopping Services
Selfridges' Personal Shopping Service Caters Specifically to Men
31
Playful Spring Retail Displays
The ROLLOUT Holt Renfrew Walls are Youthful & Energetic
30
Manga Princess Clothing Boutiques
'Girls Love Mode' is Every Sailor Moon Fans' Dreams Come True
29
Personal Fragrance Finder Shops
The Fragrance Lab by Selfridges Perfectly Matches You to a Perfume
28
Cascading Ceiling Displays
The Alter Concept Store Features Sideways Staircases
27
Couture Pastry Shops
Prada Not Only Sells Clothes, But It Will Soon Sell Prada Pastries
26
Champagne Vending Machines
Moet & Chandon Unveil Their Champagne Dispenser for Christmas
25
Retro Sci-Fi Retailers
The Dover Street Market London Makeover by Rei Kawakubo is Eye-Catching
24
Avian-Inspired Accessory Displays
The Brand New Selfridges Accessory Display Calls Upon the Wild
23
Heavenly Shoe Shops
Harrods' New Shoe Department Has Been Dubbed 'Shoe Heaven'
22
Adventurous Shopping Centers
This German Studio Has Designed a Concept for a Berlin Shopping Mall
21
Shoe-Obsessed Retail Displays
The Selfridges Christian Louboutin Store Window is Whimsical
20
Luxury Fashion Drive-Throughs
One London-Based Department Store Created a Fashion Drive-Through
19
Data-Transmitting Mannequin Apps
VMBeacon Allows Users to Find More Information About Products
18
Department Store Sneaker Collaborations
New Balance and Harrods Team Up to Create the New USA 574s
17
Oversized Designer Installations
The Hermes Kellydoscope Bag Set-Up Will Draw Plenty of Attention
16
Gender-Neutral Toy Stores
Shed Architects Designs Harrods Toy Kingdom for Both Boys & Girls
15
Inflatable Shop Displays
The 2013 Selfridges Pop Up Store by Bonsoir Paris is Retro-Futuristic
14
Social Media Department Stores
Upside is a Market Where You Can Experience the Web in Real Time
13
Outrageous Textile Displays
Yang Yang Makes an Impression with Crazy Prints and Mannequins
12
Pop Art Beauty Parlors
The Mic Styling Hair Salon by Kitsch-Nitsch Revives a Retro Aesthetic
11
Pop-Up Designer Nail Bars
The Les Vernis Couleurs Culte de Chanel Nail Bar is Coming to Selfridges
10
Festive Augmented Reality Windows
This Year's Holiday Window from La Rinascente is Interactive
9
Simulated Shop Assistants
Clarins Promotes the Alien Eau Extraordinaire with a Virtual Assistant
8
Movement-Mimicking Mannequins
The United Arrows Marionettebots Attract Customers Through Motion
7
Projected Snowflake Shows
The Saks Fifth Avenue Light Show Gets Shoppers in a Festive Mood
6
Opulent Nature Storefronts
The Bergdorf Goodman Carnival of the Animals Display is Grand
5
Massive Cosmetic Installations
The Selfridges Beauty Workshop Display by StudioXAG is Life-Size
4
Dog-Filled Department Stores
Bergdorf Goodman Holiday Video Has Canines Indulging in Luxury
3
Robotic Shopping Dummies
Dr. Hiroshi Ishiguro's Android Mannequin Interacts with Consumers
2
Gold-Plated Gaming Consoles
The Gold-Plated Xbox One is All the Rage at Harrods Department Store
1
Augmented Reality Retail Shops
The Imagine Shop Takes Retail Shopping for Watches & Yachts Online
Related Ideas
AI-Generated Fashion Campaigns
Mango Debuted Its First AI Campaign for Its New Teen Line
Luxury Bag Pop Ups
Hermès Debuted a Designer Bag Installation Pop Up in Manhattan
Recruitment Metaverse Shops
IKEA on Roblox Merges Virtual Gaming and Real-World Job Opportunities
Cashmere-Centric Pop-Ups
Loro Piana X Harrods Join Forces for an Enchanting Anniversary Takeover
Technology-Driven Retail Spaces
ARK Visual Unveils Future Stores as an Immersive Retail Identity
AR Retail Kiosks
BIG Digital and DeepAR Bring Mobile & Desktop Try-Ons to Store Settings
AI Retail Assortment Tools
dunnhumby Assortment Uses Advanced AI to Enhance Customer Experiences
GenAI Eyewear Shows
Innovative Eyewear Launched the First Generative AI Fashion Show for Eyewear
Immersive 3D Fashion Exhibits
Portal:M x Virtual Fashion Exhibition Host a Phygital Experience
Cinematic Holiday Retail Pop-Ups
Bloomingdale's Announced a 'Wicked Good Holiday' Campaign
GenAI Flip Phone Campaigns
Motorola's Styled with Moto Features AI-Generated Virtual Models
Autonomous Micro Markets
Micromart Features Digital Price Tags & AI Product Recognition Sensors
Grocer-Inspired Beauty Retail Pop-Ups
The Benefit Benemart Holiday Concept Shop is at Selfridges
GenAI Shopping Assistants
Shopping Muse Supports Michael Kors US Website Visitors
Grab-and-Go Employee-Free Retailers
Lotus Launched a 'Pick & Go' Location in Thailand
Parisian Airport Pop-Ups
Moët Hennessy's Paris Concept Event Featured Travel Exclusives
Immersive Spatial DIY Apps
Lowe's Companies, Inc. Debuts Lowe's Style Studio for Apple Vision Pro
AI-Powered Bakery Pop-Ups
The Betty Crocker Dream Bake Studio Beats "Baker's Block" with AI
Experiential Intimates Spaces
Knix Opens Immersive Retail Location at Premium Shopping Centre
AI-Powered Fashion Stylists
Style Bot Lets Users Try on Clothes from an AI Virtual Closet
Digital Cosmetics Pop-Ups
Oh My Cream! Launched a Digital Pop-Up to Showcase Nine Brands
State-of-the-Art Retail Fragrance Dispensers
iRomaScents Enhances the Retail Experience with Tech
Instant Virtual Fitting Tools
HeyBeauty AI Try-On Copilot Let's You Try on Clothes With a Click
Retail Store Revamps
H&M Updates Shopping Experience with Luxe, Tech-Savvy Store in London
Demystifying Skincare Pop-Ups
The Power Of Simple Experience Pop Empowers Consumers
Selective Retail Pop-Ups
'Woolrich Black Label' by Todd Snyder is Taking a New Retail Approch
5g-Enabled Retail Showcases
Singtel is Surpassing Consumer Expectations with 5G Retail
Sculptural Luxury Fashion Stores
Burberry's New Store in Milan is Situated at Via Sant' Andrea 2
Exaggerated Holiday Displays
Nordstrom NYC's 'Wonder All the Way' Campaign is Larger-Than-Life
Engaging Shelf Displays
Netvisual is Elevating In-Store Advertising with its Shelf Edge Displays
Interactive VR Styling Apps
'J.Crew' Launched a Closet Management and Shopping App for Vision Pro
AR-Enhanced Hair Dye Boxes
L’Oréal & Snapchat Brought an AR Packaging Experience to Walmart
Virtual Holiday Shopping Experiences
Amazon Introduces a New Holiday Shop with 3D Technology
AI-Powered Shopping Tools
Google AI Now Allows Shoppers to Browse AI Product Recommendations
In-Store Beauty Sampling Kiosks
Ulta Beauty and SOS are Partnering to Promote Product Discovery
Multi-Sensory Flagship Stores
KATE Shibuya Offers Immersive Digital and Physical Experiences
AR Locker Rooms
Snapchat and Selfridges Created a Pop-Up for Virtually Trying on Sports Kits
Virtual Try-On Services
SpreeAI is Making Significant Strides in the Fashion Industry
Phygital Beauty Store Experiences
Sephora's Store of the Future Locations are Immersive
Personalized Customer Service Tools
Walmart Launched 'Wallaby' Powered by Generative AI
Wearable AI Retail Assistants
Augmodo Unveils a New Pilot Affecting Four Warehouse Locations
Interactive In-Store Ads
Visibubble Brings Mobile Messaging Capabilities to Store Shelves
AI Virtual Try-On Tools
Outfit Changer AI Represents the Future of the Fashion Industry
GenAI Virtual Shoppers
Cindy by Imaginuity Boots Online and In-Store Foot Traffic
AI Beauty Shopping Experiences
Revieve x Google Cloud Launch the Next Gen AI Advisor Series
Shoe Retailer AI Apps
SuperStep Partnered with 'IMSHOP' to Create a Convenient Mobile App
AR Retailer Haircare Experiences
Walmart Beauty Virtual Try-On Now Includes Hair Color Products
Culturally Rich Sports Stores
adidas' New 'Home of Sport' Flagship Features Unique Digital Tools
AI-Augmented Retail Checkouts
This Checkout Solution Helps Prevent Theft and Scanning Errors
Physical Metaverse Merchandise Stores
Roblox will Sell Physical Goods with Shopify
AI Retail Wearables
Augmodo SmartBadges Track Tasks and Inventory in Real Time
AR Shopping Malls
American Express' Door to Shop Small Highlights 10 Small Businesses
Digital Travel Retail Experiences
Clarins Debuted an Initiative at the Airport in Hainan, China
Small-Format Department Stores
Macy’s Unveils Plan to Open Up to 30 Small-format Stores
Uniquely Designed Airport Stores
Tiffany & Co’s Changi Airport Store Boasts a Recycled Storefront
Colorfully Immersive Retail Experiences
Al-Jawad Pike Designs a Athletic Propulsion Labs Store
Playful Retail Pop-Up Installations
Selfridges Unveils the Joke Shop with a Slapstick Generator
AR-Powered Try-On Rooms
Snapchat Unveils a New AR Locker Room at Selfridges Oxford Street London
Employee-Free Smart Stores
The 'Teo' Employee-Free Store in Germany is a Success Story
Live Shopping Flagships
Outlandish's Santa Monica Location Supports Live Social Media Shopping
Computer-Vision Self-Service Kiosks
Toshiba's Vision Kiosk Identifies Items Without Barcodes
Luxury Department Store Takeovers
Burberry and Harrods Offer an Immersive Shopping Experience
Magazine-Integrated QR Features
ARCADE Launches the ELLE x Clarks Shoe Visualiser and Experience
Authentication Awareness Pop-Ups
The RealReal Pop-Up Showcases Handbags at Dupe Store Installation
Immersive Intimate Brand Pop-Ups
The Knix Pop-Up in Yorkdale Shopping Centre is Exciting
AI-Enhanced Shopping Experiences
Coveo’s Collaboration with Shopify Seeks to Streamline Shopping
AI-Enhanced Grocery Apps
Instacart Unveiled a Suite of AI Features Coming to its Mobile App
AR Beauty Pop-Ups
Pat McGrath Labs x Google Teamed Up to Share 'The Art of Beauty'
Tech-Centric Automotive Retailers
Mercedes-Benz Kelowna Unveils a Futuristic Showroom Concept
Interactive Cosmetics Retail Stores
Watsons Upgrades its Stores for Gen Z and Gen Alpha Consumers
Immersive VR Shopping Apps
Mytheresa Worked with Obsess on New Apple Vision Pro App
Localized Retail Experiences
UNIQLO Sherway Blends Japanese Tradition with Toronto Culture
Attention-Grabbing Retail Displays
Auo's Smart Shelf Displays Enhance the Customer Experience
AI Shopping Customization Tools
The Zegna X Experience Merges AI Technology & Traditional Retail
Reimagined Digital Fashion
The Fabricant's Deep/23 Collection Refreshes Designs from 2017 with AI
Augmented Outerwear Mirrors
Ugg's Flagship Highlights Cold Weather Apparel with a Zero10 Mirror
AI-Driven Fashion Platforms
HeyBeauty Offers a Virtual Fitting Room Where Users Can Try on Clothes
Mixed-Reality Shopping Apps
StockX Launched an Immersive Way to Shop with the Apple Vision Pro
Anthropomorphic Store Campaigns
IKEA's Short Social Films Promote Its Click-and-Collect Service
Experiential Airline Stores
The Emirates World Travel Store Features Lounge Displays
Luxury AR Packaging Solutions
Mytheresa Released App-Controlled Innovative Product Packagings
Tech-Driven In-Store Events
Dyson Launches an Interactive Event at Harrods Department Store
AI Thrifting Assistants
ThredUp Debuts New AI Features to Enhance Consumers' Shopping Journeys
Immersive Virtual Pop-Ups
Benefit Launches Virtual 'Benemart' Concept for Holiday Shopping
Holographic Health Concierges
Immertia Created an AR Assistant for One A Day's Packaging
3D Product Visualization Services
Herman Miller and Design Within Reach Tap 3D Cloud™ by Marxent
Size-Replicating Try-On Technologies
Google Shopping Debuts Virtual Dress Try-Ons in the U.S.
Inventive Retail Strategies
H&M is Working to Localize Its Shopping Experience
AI Fashion Photography
Adstronaut AI Creates Stunning eCommerce Images for Fashion Brands
AI-Enabled Retail Partnerships
Sainsbury’s and Microsoft Partnered to Elevate Shipping Experiences
Collaborative Cosmetic Concept Shops
Hourglass and Barneys New York Partnered for a Concept Store
Web3 Fashion Show Initiatives
Runway Magazine Launches Re-Inventing the Runway
Mid-20th-Century Holiday Campaigns
Saks Fifth Avenue Unveiled its 'Gifts of Delight' Campaign
AI-Driven Convenience Stores
GS25 Launched an Autonomous Convenience Store Powered by Fainders.AI
Phygital Fashion Retail Experiences
Macy's mstylelab Digital Shopping Platform is Immersive
Influencer-Led Virtual Shops
Walmart Launches the New Walmart Realm Digital E-Commerce Experience
AI-Powered Digital Employees
Product Genius Transforms How Small Businesses Connect with Customers
AI-Powered Garment Customizers
H&M Group Introduces the New AI Clothing Creation Tool
Metaverse Fashion Malls
Users Can Virtually Try on Mango Designs in Roblox's Outfit Shopping Mall
In-Store Audience Engagement Solutions
Social Shelf® Has a Novel Approach to Customer Engagement
AI-Powered Supermarkets
Green Picks Market Autonomous Grocery Store is Frictionless
Record-Breaking AR Mirrors
Maybelline New York & FFFACE.ME Debuted a Large Interactive Experience
Product Exploration Retailer Tools
These New Instacart Discovery Tools Connect Brands to Retailers
Try-On E-Commerce Solutions
Zero10 Launches the New AI-Enabled Try-On Tools for E-Commerce
Shoppable Luxury Fashion Films
Tom Ford Allows Consumers to Seamlessly Shop Its Spring 2024 RTW
3D Beauty Shopping Experiences
Benefit Cosmetics and Obsess Team Up on a 3D Shopping Experience
Exploratory Art Exhibits
The Saga of the Department Stores Exhibit Explores Shopping’s Evolution
Imaginative Shopping Platforms
Walmart Realm Shares Influencer-Curated Shopping Environments
Rewarding AI Shopping Apps
The ShopUp App Revolutionizes In-Store Shopping with AI Data
Gamified Shopping Carts
Instacart Unveils New Updates to its Smart Shopping Carts
Virtual Eyewear Retailer Experiences
Walmart Optical Virtual Try-On is Available Online
Autonomous Retail Solutions
Simbe Robotics Debuts a New Tool to Remotely Monitor Store Shelves
Updated Pet Store Concepts
Pets at Home Unveils New Interactive Screens at its Relaunched Location
Shoppable Luxury Fashion Films
Louis Vuitton Delivers Resort 2024 with an Interactive Experience
Purposeful Gifting Pop-Ups
The Body Shop's Advent of Change Pop-Up Shares Gifts That Give Back
Next-Generation Mall Campaigns
Simon's Meet Me @themall Targets Gen Z Shoppers
Geo-Targeting Store Advertisements
Tesco Recommends Ads Based on a Shopper's Location in a Store
Small-Format Retailers
Nordstrom’s Small-Format Strategy 'Closer to You' is Expanding Until 2025
Virtual Shopping Assistants
Firework's AVA is a Digital Human That Enhances E-Commerce with AI
QR Code Shopping Assistants
Nintendo Implemented Icecat Tech to Enhance In-Store Shopping
Self-Guided Cannabis Retail Experiences
BLAZE ECOM Revolutionizes In-Store Cannabis Retail
Conversation-Encouraging Retail Spaces
PlayLab Inc Creates a Flagship Store for MadHappy
Loss Prevention AI Checkouts
Vynamic Smart Vision Shrink Reduction Addresses Self-Checkout Issues
Gridded Immersive Retail Experiences
Studio Lotus Designs the New Ekaya Banaras Retail
California-Inspired Gallery-Style Stores
Studio FB Designs the New Frame Store in London
Asian Retail Automation Technologies
Ikea South Korea is Using Automation for Online Ordering
AI-Powered Checkout Models
Amazon's Just Walk Out Technology Supports Seamless Checkouts
Checkout-Free Convenience Systems
7-Eleven Australia Integrates a Checkout-Free Shopping System
Multi-Brand E-Commerce Expansions
Multiple Grocers are Adapting Instacart's Storefront Pro Tool
Efficient On-the-Go Stores
Parfetts Shop & Go Store Concept Responds to Consumer Demand
Taiwan-Based AI Shopping Carts
Innolux Debuts a Smart Shopping Cart at FamiSuper Stores
AI-Powered Search Features
Shop Premium Outlets Enhances its Online Shopping with AI-Powered Tools
Visual Merchandising Planning
Visulon Inc.'s is a Cloud-Based Enterprise Solutions Platform
Checkout-Free Theme Park Stores
LEGOLAND Windsor Now Offers a Checkout-Free Store for Visitors
Efficiency-Driven Digital Ad Solutions
ShopLiftr is Revolutionizing Digital Advertising
Multi-Brand Shopping Hubs
Boohoo Opens the Boohoo Marketplace for Easy Access to Over 150 Brands
Virtual Retail Solutions
Simbe's Store Intelligence™ Solutions Provide Results on a Global Scale
Retailer-Backed Holiday Experiences
J. Crew Launches a New AI-Powered Holiday Experience
Video Call Shopping Services
Apple's Specialist over Video Service Enhances Personalization
3D Asset-Focused Retail Solutions
Best Home Furnishings Works with 3D Cloud on New Shopping Tools