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Generative AI Shopping Assistants

Clean the Sky - Positive Eco Trends & Breakthroughs

SoftServe Debuts a New Gen AI Retail Shopping Assistant

— January 10, 2025 — Tech
Premier IT consulting and digital services provider SoftServe has introduced the SoftServe Gen AI Retail Shopping Assistant. This new Generative AI retail solution aims to streamline and improve the shopping experience for customers and brands. The new offering is built with the recently released NVIDIA AI Blueprint for retail shopping assistants.

The SoftServe Gen AI Retail Shopping Assistant offers many multi-media functionalities that will enhance product discovery and help consumers make the right choices. For companies, the technology may have implications for cutting costs, optimizing revenue through cross-selling and up-selling, as well as enhancing operational efficiency. It also presents an opportunity for brands to foster better engagement with their audiences.

The SoftServe Gen AI Retail Shopping Assistant system boasts "visual search and virtual try-on features, personalized recommendations, and seamless omnichannel shopping capabilities."

Image Credit: SoftServe
Trend Themes
1. Visual Search Integration - Integrating visual search capabilities in retail enables customers to find products more efficiently, offering a personalized and engaging shopping experience.
2. Omnichannel Shopping - Omnichannel shopping delivers a cohesive experience across different platforms, allowing consumers to interact with brands seamlessly whether online or in-store.
3. AI-driven Personalization - AI-driven personalization transforms the consumer experience by tailoring recommendations and enhancing user engagement through data-driven insights.
Industry Implications
1. Retail Technology - The retail technology industry is innovating with AI solutions that streamline operations and improve consumer interaction across multiple channels.
2. Artificial Intelligence - Artificial intelligence advancements are reshaping industries by offering solutions that enhance efficiency and provide personalized consumer experiences.
3. E-commerce Platforms - E-commerce platforms are leveraging generative AI to improve product discovery and boost sales through enhanced customer engagement and operational efficiencies.
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