Hotels revamp seemingly unimportant features to heighten consumer experiences
Implications - As tourist destinations struggle to stay ahead of competitors, a desire for experiential allure prompts hotels to enhance nominal, everyday tasks with more sophisticated appeal. Transforming traditionally un-noteworthy features like transport services and concierge check-ins into more thrilling experiences, hotels are able to provide distinctive experiential activities through more minimal, yet equally engaging travel features.
Trend Themes
1. Experiential Enhancement - Hotels are enhancing nominal, everyday tasks with more sophisticated appeal to heighten guest experiences.
2. Robotic Assistance - Hotels are incorporating robotics into their service offerings to enhance efficiency and create unique guest experiences.
3. Digital Concierge - Hotels are utilizing digital platforms to provide guests with personalized, interactive recommendations and services.
Industry Implications
1. Hospitality - The hospitality industry can leverage experiential enhancement, robotic assistance, and digital concierge innovations to enhance the guest experience and stay competitive.
2. Transportation - Companies in the transportation industry can partner with hotels to offer exclusive vehicle services and create unique travel experiences.
3. Technology - The technology industry can create and provide innovative solutions such as robotic and digital concierge services to help hotels enhance their offerings and create more efficient operations.
5 Featured, 45 Examples:
521,467 Total Clicks
Date Range:
Aug 13 — May 14
Trending:
Untested
Consumer Insight Topics:
