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Retail Bot

Retail-based robots now have more social features and functions

Trend - Retail bots are no longer only designed to offer assistance in-store--they're now also dealing with some of the social interactions associated with brick and mortar shopping. These bots are designed to foster good will and do everything from greeting customers to bringing them snacks.

Insight - With smart retail solutions becoming increasingly common, some consumers miss the social interactions that come with shopping in brick and mortar stores. These consumers are drawn to businesses that prioritize their experience as a customer despite the convenience-based innovations they're investing in.
Workshop Question - How is your brand ensuring its customers are engaged throughout the purchase journey?
Trend Themes
1. Social Retail Bots - Retail-based robots that foster good will and engage in social interactions with customers are becoming increasingly common, presenting a disruptive innovation opportunity for businesses to prioritize customer experience as a means of standing out.
2. AI-powered Retail Assistance - With more and more retailers focusing on automating customer-facing interactions, AI-powered retail assistance bots offer an opportunity for businesses to personalize customer experiences and automate mundane tasks while gathering valuable data on consumer preferences.
3. Inventory-scanning Robots - Inventory-scanning robots allow for more efficient and accurate inventory management, making it easier for companies to monitor pricing changes, product availability and avoid out-of-stocks while freeing up staff members for more customer-facing or value-adding tasks.
Industry Implications
1. Retail - The retail industry as a whole is embracing robotic and AI-powered solutions to offer seamless, personalized, and contact-free customer experiences.
2. Hospitality - The hospitality industry can utilize similar robotic solutions as the retail industry, particularly AI-powered assistance bots, to offer enhanced experiences while empowering staff members to focus on higher value-adding tasks.
3. Manufacturing - Manufacturers can utilize inventory-scanning robots and similar solutions to optimize production processes, monitor quality control, and free up staff members for higher value-adding tasks.
5.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
6 Featured, 52 Examples:
95,797 Total Clicks
Date Range:
Oct 20 — Nov 22
Trending:
Warm
Consumer Insight Topics:

Featured Examples

Candy-Sharing Retail Robots
Candy-Sharing Retail Robots
Smiley the Robot Brings Customers Candy as They Shop
Smiley the robot is a new member of the Mars Wrigley staff and it was created to bring consumers candy as they shop in stores. The bot was created to bring the items normally found at the checkout... MORE
AI-Powered Retail Assistance Robots
AI-Powered Retail Assistance Robots
The LG CLOi GuideBot Offers General Information and More
The LG CLOi GuideBot is a robotic retail solution that would work to greatly enhance the capabilities of companies by offering consumers with a personalized experience that’s automated and... MORE
Rule-Enforcing Retail Robots
Rule-Enforcing Retail Robots
Robovie Reminds Shoppers of In-Store COVID Regulations
Robovie has been employed by a Japanese grocery store to help enforce COVID-19 regulations. With hundreds of shoppers passing through its doors each day, it’s nearly impossible for workers to... MORE
Shelf-Mounted Robots
Shelf-Mounted Robots
Deming Allows Retail Managers See Shelves & Get Real-Time Data Remotely
Spacee’s new Deming shelf-mounted robots feature live video feed capabilities so that retail managers can virtually see shelves and get real-time inventory data updates remotely. This virtual... MORE
Inventory-Scanning Retail Robots
Inventory-Scanning Retail Robots
Sam’s Club Confirms the Launch of Inventory-Scanning Robots
Sam’s Club has announced the final stages of its chainwide integration of ‘Inventory Scan’ automated robots, which aims to deliver almost 600 autonomous floor-scrubbing robots to Sam’s Club... MORE
Facial Recognition Reception Robots
Facial Recognition Reception Robots
The QNAP 'KoiBot' AI Commercial Robot Greets Guests
The QNAP ‘KoiBot’ AI commercial robot is a human-centered technology solution for businesses that will enable them to welcome guests in an automated manner that eliminates the need for... MORE

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