SEROMO Supports Both Customer and Employee Experiences
Laura McQuarrie — December 30, 2021 — Tech
References: claboutside & news.samsung
RGT Inc.'s multifunctional and modular serving robot SEROMO was created to support customer and employee experiences. The serving robot is paired with a smart restaurant system to enhance safe services and make the experience of eating at a restaurant all the more seamless.
The tiered system makes it easy for several dishes to be transported from the kitchen at once, and the bot displays a cheery face when delivering food and beverages to the tables of customers in sit-down restaurants.
RGT is one of the C-Lab Outside start-ups that will be exhibited at the highly anticipated CES 2022 event. The serving robot has the potential to support the future of restaurants, especially at a time when many establishments are facing labor shortages and consumers are looking for more automated experiences.
The tiered system makes it easy for several dishes to be transported from the kitchen at once, and the bot displays a cheery face when delivering food and beverages to the tables of customers in sit-down restaurants.
RGT is one of the C-Lab Outside start-ups that will be exhibited at the highly anticipated CES 2022 event. The serving robot has the potential to support the future of restaurants, especially at a time when many establishments are facing labor shortages and consumers are looking for more automated experiences.
Trend Themes
1. Modular Serving Robots - Modular serving robots that can adapt to different scenarios and tasks, disrupting the food industry with smart, efficient and safe services.
2. Enhanced Customer Experience - Innovative systems that leverage robotics and AI to enhance the customer experience by providing seamless, personalized and engaging interactions.
3. Smart Restaurant Systems - Smart restaurant systems that integrate IoT, automation and data analytics to optimize operations, improve efficiency and reduce costs.
Industry Implications
1. Hospitality - Robot-assisted hospitality services that provide customers with a unique, tech-enabled and safe experience, while enabling businesses to optimize staffing and operations.
2. Food and Beverage - Automated food and beverage services that leverage robotics and AI to enhance efficiency, quality and safety, while reducing labor costs and enhancing the customer experience.
3. Retail - Innovative retail solutions that leverage modular robotics and personalization to improve the customer experience, optimize inventory management and enhance operational efficiency.
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