Hotels integrate AI technology to offer guests a more streamlined stay
Implications - As consumers become more comfortable with artificial technology, its influence is becoming more prominent both in the home and beyond. In particular, it's being seen more often in spaces like hotels. Providing not only practical benefits of easily executing tasks, the integration of AI into hotels also gives this sector of the hospitality industry a competitive edge that home-sharing platforms likely can't keep up with to the same degree.
Workshop Question - How is your brand preparing to keep up with consumers' increased expectations when it comes to technology?
Trend Themes
1. AI-powered Accommodation - The integration of AI technology into hotels is becoming more mainstream, providing practical benefits and competitive advantages.
2. Facial Recognition Check-ins - Innovative hotels like Marriott are testing facial recognition technology to provide a seamless and convenient check-in experience.
3. AI-enabled Hotel Rooms - Hotels such as InterContinental and KT Corp are introducing AI-powered rooms that improve the overall guest experience, engaging customers seamlessly with technology.
Industry Implications
1. Hospitality - The hospitality industry can take advantage by integrating AI technology to improve guest experience and provide a competitive edge.
2. Travel & Tourism - Travel and tourism industry professionals can explore how AI technology can enhance customer service and make their services more convenient.
3. Technology - Companies in the technology industry can leverage AI technology to offer innovative solutions to the hospitality industry and capitalize on its growing demand.
4 Featured, 27 Examples:
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Date Range:
Jul 18 — Aug 18
Trending:
Mild
Consumer Insight Topics: