The Alexa for Hospitality Program Brings Amazon into Hotels
Justin Lam — June 20, 2018 — Business
References: techcrunch & cnet
Amazon has already situated its Alexa assistant in homes around the world but its new Alexa for Hospitality program will ensure you never have to be without Amazon's assistant. The system will build on the existing Alexa framework but can also be customized to include key guest information, including checkout time, pool service, and allowing guests to request services like housekeeping or room service. Each of these features in the Alexa for Hospitality program can be tailored by the hotel to fit specific needs and services reflected by the hotel.
Amazon has already stated that the system will already work with existing hotel technology, including DigiValet, Intelity, Nuvola and Volara. This integration ensures Alexa of Hospitality's easy integration into major hotel chains without disrupting existing systems. Also, guests will be able to play music through the system via iHeartRadio and TuneIn, which can be set up by the hotel to play music stations that match the brand.
Image Credit: Amazon
Amazon has already stated that the system will already work with existing hotel technology, including DigiValet, Intelity, Nuvola and Volara. This integration ensures Alexa of Hospitality's easy integration into major hotel chains without disrupting existing systems. Also, guests will be able to play music through the system via iHeartRadio and TuneIn, which can be set up by the hotel to play music stations that match the brand.
Image Credit: Amazon
Trend Themes
1. Hotel Assistants - Develop better systems for home or hotel assistants with tailored needs for guest services and technology integration.
2. Customized Alexa - Create customized Alexa systems for various industries that integrate into existing technology without disruption.
3. Branded Music Stations - Offer unique music experiences for guests by creating branded music stations that fit your industry.
Industry Implications
1. Hospitality - Integrate personalized home assistants with hotels to provide unique and tailored experiences for guests.
2. Technology - Develop innovative digital assistants that integrate with pre-existing technology to provide a seamless experience for users and companies.
3. Entertainment - Create customized music experiences for guests to showcase your brand through tailored music stations and playlists.
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