Nestle Created a Cookie Coach.Who Answers Cookie Questions
Laura McQuarrie — March 2, 2021 — Lifestyle
References: verybestbaking & foodandwine
As the pandemic presses on, people are continuing to invest more time into home cooking and baking, and Nestle is now introducing a Cookie Coach powered by artificial intelligence to answer all cookie-related queries. On VeryBestBaking.com, cookie lovers will find Ruth, the Cookie Coach who can be relied on to provide answers at all hours of the day and night. Ruth is capable of helping with everything from ingredient substitutions to recipe ratios, as well as answering some of the most commonly asked questions when it comes to making perfect batches of cookies.
Cookie lovers might choose to ask Ruth something like "How can I make my cookies gluten-free?" or "Why do cookies burn?" and in response, they may even get an instructional photo set or video to properly answer the question.
Cookie lovers might choose to ask Ruth something like "How can I make my cookies gluten-free?" or "Why do cookies burn?" and in response, they may even get an instructional photo set or video to properly answer the question.
Trend Themes
1. AI-powered Baking Assistants - The rise of AI-powered baking assistants can revolutionize cooking experiences and offer new avenues for food manufacturers to leverage the latest technology.
2. 24/7 AI-powered Support Systems - 24/7 AI-Powered Support Systems for cooking applications such as Ruth can offer brands a personalized approach, while also optimizing customer service.
3. AI-powered Curation - Artificial Intelligence can tailor recipe suggestions based on user preferences, this can offer brands a new avenue to upsell their products while also improving the user's experience.
Industry Implications
1. Food and Beverage - The Food and Beverage industry has the potential to optimize customer support by leveraging AI-powered solutions, such as Ruth, to enhance customer experience.
2. Technology - Advancements in AI can offer new opportunities for businesses to integrate innovative solutions into their operations, such as AI-powered baking assistants, thus shaping the future of technology.
3. Retail and E-commerce - Retail and E-Commerce industries can tap into AI-powered curation systems to tailor recipe suggestions based on user data and preferences, thus offering a personalized and fulfilling experience.
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