From Virtual Eyewear Try-Ons to Contactless Retail Consultations
Katherine Pendrill — August 18, 2020 — Business
From contactless checkout systems to virtual fittings, the July 2020 retail trends reveal that stores are quickly adapting to the new normal brought on by the COVID-19 pandemic.
One of the biggest challenges that retailers face in stemming the spread of COVID-19 is reducing the number of touches involved in the checkout process. To address this problem, Walmart is testing a new cashier-less store that features a conveyor belt checkout system.
Another challenge facing retailers is how to help consumers find what they need without the need to interact closely with staff. As the July 2020 retail trends, several companies have come up with clever solutions to this problem. For instance, the eyewear retailer Clearly has added QR codes to each pair of glasses in its stores, which can be scanned with a mobile device to virtually try out the frames. Lowe's has taken a different approach by launching an AR video chat tool for client consultations.
One of the biggest challenges that retailers face in stemming the spread of COVID-19 is reducing the number of touches involved in the checkout process. To address this problem, Walmart is testing a new cashier-less store that features a conveyor belt checkout system.
Another challenge facing retailers is how to help consumers find what they need without the need to interact closely with staff. As the July 2020 retail trends, several companies have come up with clever solutions to this problem. For instance, the eyewear retailer Clearly has added QR codes to each pair of glasses in its stores, which can be scanned with a mobile device to virtually try out the frames. Lowe's has taken a different approach by launching an AR video chat tool for client consultations.
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