The New TacoBot Feature Allows Customers to Order Taco Bell Via Slack
Katherine Pendrill — April 6, 2016 — Tech
Taco Bell recently unveiled a new 'TacoBot' feature that allows customers to order their favorite Mexican dishes via the professional chat room app Slack. Instead of leaving their desk to go pick up lunch at Taco Bell, busy workers can now place their order without ever leaving their desk.
The TacoBot is a new feature available for employees using Slack. The feature allows users to select food from their local Taco Bell menu simply by using normal conversational language. This means that users can not only select what items they wish to order, but they can also make specific requests regards toppings and substitutions. To ensure the order goes through, users simply type the worlds "check out" and the request will be processed.
The new feature demonstrates how restaurants are moving beyond standalone apps to find new platforms for mobile ordering.
The TacoBot is a new feature available for employees using Slack. The feature allows users to select food from their local Taco Bell menu simply by using normal conversational language. This means that users can not only select what items they wish to order, but they can also make specific requests regards toppings and substitutions. To ensure the order goes through, users simply type the worlds "check out" and the request will be processed.
The new feature demonstrates how restaurants are moving beyond standalone apps to find new platforms for mobile ordering.
Trend Themes
1. Mobile Ordering - The TacoBot feature in Slack shows the trend of restaurants exploring new platforms for mobile ordering.
2. Conversational Ordering - The TacoBot feature allows users to order food using normal conversational language, indicating the trend of more personalized and user-friendly ordering systems.
3. Integration with Professional Apps - The integration of TacoBot with Slack highlights the trend of restaurants partnering with professional apps to cater to busy workers.
Industry Implications
1. Restaurant - The TacoBot feature represents a disruptive innovation opportunity for restaurants to enhance their mobile ordering capabilities and reach a wider customer base.
2. Mobile App Development - The trend of restaurants moving beyond standalone apps opens up opportunities for mobile app developers to create innovative platforms for food ordering.
3. Professional Communication Tools - The integration of TacoBot with Slack showcases the potential for professional communication apps to expand their services by incorporating food ordering features.
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