GU Customers Are Trying on Clothes Outside Stores Without Purchase
Alyson Wyers — June 20, 2014 — Business
References: kotaku & refinery29
While trying on clothes is standard practice for many fashion retailer customers, a Japanese clothing chain lets people test drive their products before purchasing them. GU carries clothes at a low price point that customers can wear out of the store before buying.
Once you pick out items you like, you go to the GU fitting counter and request to wear them out. You have to return the pieces to the store the same day after trying on clothes and deciding whether or not you actually want them. This is a part of a special promotion which will only apply to 30 people with a limit of three garments per day.
GU's parent company, which also owns Uniqlo, is considering expanding this service if it's successful.
Once you pick out items you like, you go to the GU fitting counter and request to wear them out. You have to return the pieces to the store the same day after trying on clothes and deciding whether or not you actually want them. This is a part of a special promotion which will only apply to 30 people with a limit of three garments per day.
GU's parent company, which also owns Uniqlo, is considering expanding this service if it's successful.
Trend Themes
1. Try-before-you-buy - Opportunity for retailers to offer customers the chance to test drive their products before making a purchase.
2. In-store Experience - Focus on creating immersive in-store experiences to attract and engage customers.
3. Limited-time Promotions - Create exclusive promotions with limited availability to generate excitement and urgency among customers.
Industry Implications
1. Fashion Retail - Fashion retailers can utilize the try-before-you-buy concept to increase sales and customer satisfaction.
2. Retail Technology - Develop innovative technologies such as virtual fitting rooms to enhance the in-store experience.
3. Marketing and Advertising - Help brands create limited-time promotions that drive customer engagement and increase sales.
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