UneeQ Elevates the Customer Experience with Conversational AI
Laura McQuarrie — July 29, 2020 — Business
References: digitalhumans & businesswire
Within the last few years, many brands have been experimenting with their own virtual influencers and ambassadors and the need for digital employees is only continuing to grow. This is especially true at a time when public health is top-of-mind and companies and consumers alike want to minimize human-to-human contact where possible.
UneeQ is introducing a first-of-its-kind conversational AI digital human creator platform called UneeQ Creator that offers an accessible way for companies to generate their own digital employees. As UneeQ founder and CEO Danny Tomsett describes: "UneeQ Creator eliminates a complex, multimillion-dollar barrier-to-entry that to date has prohibited most companies from investing, embracing, and adopting their own interactive digital employees."
UneeQ envisions that digital human employees or brand ambassadors could be used to take fast food orders at touchscreens or provide assistance to patients after surgery at a hospital.
Image Credit: UneeQ
UneeQ is introducing a first-of-its-kind conversational AI digital human creator platform called UneeQ Creator that offers an accessible way for companies to generate their own digital employees. As UneeQ founder and CEO Danny Tomsett describes: "UneeQ Creator eliminates a complex, multimillion-dollar barrier-to-entry that to date has prohibited most companies from investing, embracing, and adopting their own interactive digital employees."
UneeQ envisions that digital human employees or brand ambassadors could be used to take fast food orders at touchscreens or provide assistance to patients after surgery at a hospital.
Image Credit: UneeQ
Trend Themes
1. Virtual Influencers - Creating and utilizing virtual influencers and ambassadors as part of brand strategies.
2. Conversational AI - Developing AI technology that can carry on natural and engaging conversations with humans.
3. Digital Employee Solutions - Providing platforms and tools for businesses to create their own digital employees.
Industry Implications
1. Food Service - Implementing digital human employees to streamline ordering processes and enhance customer experience at fast-food restaurants.
2. Healthcare - Utilizing digital human employees to offer post-surgery assistance and support to patients in hospitals.
3. Marketing and Advertising - Using virtual influencers as brand ambassadors to promote products and engage with target audiences.
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