SoundHound Employee Assist Provides in-the-Moment Guidance
Laura McQuarrie — November 17, 2023 — Tech
References: youtube & businesswire
Conversational AI is reshaping both front-end and back-end operations of businesses and SoundHound Employee Assist is an innovation that supports restaurant employees with the power of AI. This AI-powered employee assistant helps to answer questions and provide guidance exactly when it's needed, whether an employee wants more information about certain tasks, food items or operations—without having to consult a manual or another member of staff.
This category-defining voice AI technology supports restaurant employees from both the front and back of the house, and it is custom-trained to answer important questions via a headset or tablet. SoundHound’s voice AI with generative AI capabilities has the ability to learn ingredient and allergen information, as well as important instructions from manuals, and it has the capacity to answer follow-up questions for total clarity.
This category-defining voice AI technology supports restaurant employees from both the front and back of the house, and it is custom-trained to answer important questions via a headset or tablet. SoundHound’s voice AI with generative AI capabilities has the ability to learn ingredient and allergen information, as well as important instructions from manuals, and it has the capacity to answer follow-up questions for total clarity.
Trend Themes
1. Conversational AI in Business - AI-powered employee assistants are reshaping business operations by providing in-the-moment guidance and answering questions without the need for consulting a manual or another employee.
2. Voice AI Technology for Restaurants - SoundHound Employee Assist utilizes voice AI technology to support restaurant employees from the front and back of the house by answering important questions and providing critical information.
3. Generative AI for Enhanced Learning - SoundHound's voice AI with generative AI capabilities enhances learning by allowing the assistant to learn ingredient and allergen information, as well as answer follow-up questions with clarity.
Industry Implications
1. Restaurant Industry - AI-powered employee assistants like SoundHound Employee Assist are transforming the restaurant industry by providing real-time guidance and information to employees.
2. Hospitality Industry - Conversational AI technology, such as SoundHound Employee Assist, is disrupting the hospitality industry by improving employee efficiency and reducing the need for manual assistance.
3. Customer Service Industry - The use of voice AI technology in customer service, exemplified by SoundHound Employee Assist, is revolutionizing the industry by seamlessly providing employees with answers to a wide range of questions.
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