ConverseNow Unveils Advanced AI Ordering for Restaurants
Grace Mahas — October 18, 2023 — Business
References: conversenow.ai & qsrweb
In a significant leap for the restaurant industry, ConverseNow has introduced its state-of-the-art virtual ordering assistant, harnessing the capabilities of OpenAI's ChatGPT and Google's Bard. This voice AI platform is designed to cater to drive-thru and phone ordering, streamlining the guest experience.
Rahul Aggarwall, COO and Chief Product Officer of ConverseNow, highlighted the company's edge, stating, "With our platform serving over a million guests monthly, we have access to domain-specific, current proprietary data. This enables us to perpetually refine our large language models, ensuring an unparalleled guest experience."
The company is set to deploy this innovative voice AI solution across nearly 2,000 outlets spanning 46 states. ConverseNow's CEO, Vinay Shukla, envisions this as the restaurant industry's future, emphasizing the blend of hospitality and technology. He believes that this generative AI-driven virtual assistant will redefine customer interactions, ensuring proactive problem-solving, personalized experiences, and enhanced order volumes.
Rahul Aggarwall, COO and Chief Product Officer of ConverseNow, highlighted the company's edge, stating, "With our platform serving over a million guests monthly, we have access to domain-specific, current proprietary data. This enables us to perpetually refine our large language models, ensuring an unparalleled guest experience."
The company is set to deploy this innovative voice AI solution across nearly 2,000 outlets spanning 46 states. ConverseNow's CEO, Vinay Shukla, envisions this as the restaurant industry's future, emphasizing the blend of hospitality and technology. He believes that this generative AI-driven virtual assistant will redefine customer interactions, ensuring proactive problem-solving, personalized experiences, and enhanced order volumes.
Trend Themes
1. Virtual Ordering Assistants - ConverseNow introduces a state-of-the-art virtual ordering assistant, leveraging AI technology to streamline the guest experience.
2. Voice AI Platform - ConverseNow harnesses the capabilities of AI technology, specifically OpenAI's ChatGPT and Google's Bard, to create an advanced voice AI platform.
3. Generative AI-driven Virtual Assistants - ConverseNow envisions the future of the restaurant industry with its generative AI-driven virtual assistant, offering proactive problem-solving and personalized experiences.
Industry Implications
1. Restaurant Industry - ConverseNow's virtual ordering assistant presents opportunities for the restaurant industry to streamline the guest experience and enhance order volumes.
2. AI Technology Industry - The advanced voice AI platform developed by ConverseNow showcases the potential for AI technology in various industries, including restaurants.
3. Hospitality Industry - The blend of hospitality and technology demonstrated by ConverseNow's generative AI-driven virtual assistant could redefine customer interactions and personalized experiences in the hospitality industry.
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