The Owl Enables Establishments to Offer Better Restaurant Customer Service
Alyson Wyers — January 29, 2015 — Tech
References: omnibrainlab & springwise
This smart device is designed to tell waiters when to serve diners and offer better restaurant customer service. Owl from OmniBrainLab enhances and monitors the purchasing experience of customers, adding value for businesses while improving the dining experience.
Owl gets feedback while pampering customers. This lets eateries market their business better and enhance restaurant customer service using the received feedback. The communication and management system was created especially for restaurants. Placed on the table, once turned on the device will generate useful information. Customers download a free accompanying app that connects to the device, which also has a built-in anti-theft system that prevents it from being removed from a table without an alert going off.
Owl gets feedback while pampering customers. This lets eateries market their business better and enhance restaurant customer service using the received feedback. The communication and management system was created especially for restaurants. Placed on the table, once turned on the device will generate useful information. Customers download a free accompanying app that connects to the device, which also has a built-in anti-theft system that prevents it from being removed from a table without an alert going off.
Trend Themes
1. Smart Restaurant Devices - The trend of using smart devices in restaurants for better customer service and purchasing experiences presents opportunities for businesses to implement disruptive innovations to improve their operations.
2. Customer Feedback Strategies - The trend of using customer feedback to enhance the dining experience presents opportunities for businesses to gather valuable insights and make improvements to their operations based on customer needs and preferences.
3. Anti-theft Devices in Restaurants - The trend of using anti-theft systems in restaurants presents opportunities for businesses to protect their assets and prevent losses by implementing disruptive technologies that deter theft and provide alerts when necessary.
Industry Implications
1. Hospitality Industry - The hospitality industry can benefit from integrating smart devices and anti-theft systems to improve customer service and protect their assets.
2. Restaurant Industry - The restaurant industry can benefit from using customer feedback strategies to enhance the dining experience and improve customer satisfaction.
3. Technology Industry - The technology industry can benefit from developing innovative anti-theft systems and smart devices that can be customized for use in the restaurant and hospitality industries.
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