The GoTab Self-Ordering Kiosks Support Quick Service and More
Michael Hemsworth — July 24, 2024 — Business
References: gotab & restaurantmagazine
The GoTab Self-Ordering Kiosks are the latest solution from the hospitality technology brand that's engineered with an intuitive customer experience in mind to support quick ordering, hybrid ordering and more.
The kiosks are characterized by their touchscreen format that will integrate seamlessly with the brand's Restaurant Commerce Platform and act as a spot for guests to easily place their order. The system provides enhanced convenience for customers, while also reducing operating costs, supporting two-way text communication and omni-channel commerce capabilities.
CEO Tim McLaughlin spoke on the GoTab Self-Ordering Kiosks saying, "Our Self-Ordering Kiosks empower businesses to deliver superior guest experiences while optimizing operational workflows. Like all our platform tools, we’ve built our Self-Ordering Kiosks to be fully customizable. For example, you can convert existing GoTab POS screens into kiosk interfaces on-the-fly, facilitating hybrid service models that adapt to changing operational needs.”
The kiosks are characterized by their touchscreen format that will integrate seamlessly with the brand's Restaurant Commerce Platform and act as a spot for guests to easily place their order. The system provides enhanced convenience for customers, while also reducing operating costs, supporting two-way text communication and omni-channel commerce capabilities.
CEO Tim McLaughlin spoke on the GoTab Self-Ordering Kiosks saying, "Our Self-Ordering Kiosks empower businesses to deliver superior guest experiences while optimizing operational workflows. Like all our platform tools, we’ve built our Self-Ordering Kiosks to be fully customizable. For example, you can convert existing GoTab POS screens into kiosk interfaces on-the-fly, facilitating hybrid service models that adapt to changing operational needs.”
Trend Themes
1. Touchscreen Self-service - The rise of intuitive touchscreen interfaces revolutionizes customer interaction by simplifying the ordering process and enhancing user experience.
2. Hybrid Ordering Models - Hybrid service technologies that combine self-service kiosks and traditional ordering create a flexible dining experience that can adapt to customer preferences and operational needs.
3. Omni-channel Commerce Integration - Integrating omni-channel commerce capabilities within self-service kiosks provides a seamless and unified customer experience across various touchpoints.
Industry Implications
1. Hospitality Technology - Advancements in self-ordering kiosks highlight the potential for hospitality tech to revolutionize guest experiences and operational efficiency.
2. Quick Service Restaurants - Quick service restaurants can significantly benefit from intuitive self-ordering systems that speed up service and reduce labor costs.
3. Retail Technology - The application of customizable kiosk interfaces in retail settings suggests a trend towards more interactive and efficient customer interaction.
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