KLM's 'BB' Assistant for Google Home Provides Tailored Tips
Laura McQuarrie — December 18, 2017 — World
References: news.klm & luxurylaunches
For many people, packing bags is one of the least exciting aspects of travel, but KLM is aiming to make the task easier on consumers with its packing assistant on Google Home.
The name of the KLM Google Assistant is BB, short for Blue Bot, who is said to have a "helpful, friendly, professional and edgy" personality. As with most artificial intelligence systems, the more BB interacts with a user, the smarter it becomes.
Although there are plenty of packing guides that can be found online for both hot and cold destinations, they leave the specifics up to travelers. If a traveler tells BB that they will be going to a specific destination like Geneva, it will note something like "The weather man says it's going to be chilly in Geneva, so pack your gloves."
The name of the KLM Google Assistant is BB, short for Blue Bot, who is said to have a "helpful, friendly, professional and edgy" personality. As with most artificial intelligence systems, the more BB interacts with a user, the smarter it becomes.
Although there are plenty of packing guides that can be found online for both hot and cold destinations, they leave the specifics up to travelers. If a traveler tells BB that they will be going to a specific destination like Geneva, it will note something like "The weather man says it's going to be chilly in Geneva, so pack your gloves."
Trend Themes
1. Personalized Packing - KLM's BB Assistant provides personalized packing suggestions to users through AI technology.
2. Travel Chatbots - Development of more interactive travel chatbots such as BB with a human-like personality.
3. Smart Home Integration - Integration of AI assistants like BB to smart home devices for a seamless travel experience.
Industry Implications
1. Travel and Tourism - The use of AI-powered personal assistants in the travel industry will enhance customer experience and increase efficiency.
2. Artificial Intelligence - The development of AI technology for personal assistance, like KLM's BB, creates opportunities for innovation in various industries.
3. Smart Home Devices - The integration of AI assistants like BB with Smart Home devices creates new opportunities for the advancement of Smart Home technology.
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