'Dexter' is a Start-Up That Helps Anyone Make a Chatbot
Laura McQuarrie — May 10, 2017 — Tech
'Dexter' is a start-up that provides the tools to help anyone make a chatbot, with no knowledge of coding required.
Bots can be created for answering commonly asked questions, marketing campaigns, brand engagement or simply for the purpose of entertainment. The start-up provides a variety of templates, tests and chat logs to help individuals, small businesses and big-name brands create their ideal bot. Best of all, the first bot that a user creates with Dexter is free, and no credit card details are required to start building a smart bot to engage one's desired audience.
A rise in conversational commerce has turned chatbots into highly effective tools for automating everything from customer support and sales. Although they can seem complicated to build, Dexter is making it much more accessible to create a chatbot of one's own design.
Bots can be created for answering commonly asked questions, marketing campaigns, brand engagement or simply for the purpose of entertainment. The start-up provides a variety of templates, tests and chat logs to help individuals, small businesses and big-name brands create their ideal bot. Best of all, the first bot that a user creates with Dexter is free, and no credit card details are required to start building a smart bot to engage one's desired audience.
A rise in conversational commerce has turned chatbots into highly effective tools for automating everything from customer support and sales. Although they can seem complicated to build, Dexter is making it much more accessible to create a chatbot of one's own design.
Trend Themes
1. Conversational Commerce - Dexter is enabling the rise of conversational commerce by providing accessible chatbot creation tools.
2. DIY Chatbot Creation - Dexter is part of the DIY chatbot creation trend, allowing individuals and businesses to make their own chatbots without coding knowledge.
3. Automated Customer Support - The accessibility of chatbot creation through Dexter opens opportunities for disruptive innovation in automated customer support.
Industry Implications
1. Marketing - Dexter empowers marketing professionals to create chatbots for effective brand engagement and marketing campaigns.
2. Customer Service - Industries focusing on customer service can leverage Dexter's chatbot creation tools to automate support and improve efficiency.
3. Entertainment - Dexter's DIY chatbot creation tools enable innovative solutions for entertainment industries to create interactive and engaging experiences.
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