The 'Hosty Club' Re-Imagines the Way Airbnb Hosts Provide for Guests
Ellen Smith — August 4, 2017 — Business
References: hostyclub & design-milk
The 'Hosty Club' is a service aimed at alleviating some of the responsibilities expected from Airbnb hosts.
Although they're not professionals in the field of hotel management, people hosting their home on temporary rental platforms are expected to single-handedly fill a number of roles including: housekeeping, maintenance, customer satisfaction and concierge services. To eliminate some of the stress of these roles, The Hosty Club provides Airbnb Hosts with a welcome package for their guests that's equipped with the toiletries and amenities required to receive a five-star rating.
The welcome package includes a place holder for keys and blank cards where hosts can jot down WiFi, house and local information. Toiletries contained within the pack include shampoo, conditioner, soap, Q-Tips, shower caps and more.
Although they're not professionals in the field of hotel management, people hosting their home on temporary rental platforms are expected to single-handedly fill a number of roles including: housekeeping, maintenance, customer satisfaction and concierge services. To eliminate some of the stress of these roles, The Hosty Club provides Airbnb Hosts with a welcome package for their guests that's equipped with the toiletries and amenities required to receive a five-star rating.
The welcome package includes a place holder for keys and blank cards where hosts can jot down WiFi, house and local information. Toiletries contained within the pack include shampoo, conditioner, soap, Q-Tips, shower caps and more.
Trend Themes
1. Amenity Subscription Packages - Disruptive innovation opportunity: Create subscription-based services that offer curated amenity packages for Airbnb hosts to enhance the guest experience.
2. Personalized Welcome Packages - Disruptive innovation opportunity: Develop customizable welcome packages that allow hosts to tailor the amenities and information provided to their guests.
3. Hospitality Assistance Solutions - Disruptive innovation opportunity: Design technology-driven solutions that automate housekeeping, maintenance, and concierge services for Airbnb hosts to alleviate their responsibilities and improve guest satisfaction.
Industry Implications
1. Hospitality - Disruptive innovation opportunity: Create platforms that connect Airbnb hosts with third-party providers offering curated amenity packages, personalized welcome packages, and hospitality assistance solutions.
2. Subscription Services - Disruptive innovation opportunity: Build subscription-based businesses that specialize in curating and delivering amenity packages to Airbnb hosts on a regular basis.
3. Proptech - Disruptive innovation opportunity: Develop property technology solutions specifically catered to the needs of Airbnb hosts, focusing on automation and streamlining of their responsibilities.
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