Favor's Convenient Delivery Service Has "Runners" Shop and Deliver
Laura McQuarrie — March 22, 2016 — Tech
References: itunes.apple & sparkloftmedia
'Favor' is one of many new convenient delivery services that are emerging as the sharing economy grows.
This peer-to-peer service makes it possible for a user to browse local stores and restaurants from a mobile app and then specify the items that they want to purchase. Rather than having this action be carried out by a delivery truck, Favor uses a team of part-time and full-time "Runners," or people who are eligible to earn about $15 an hour for helping people to acquire everything from groceries and clothing to office supplies.
While Favor customers pay for their purchases within the app, the service does not completely make the process of visiting a store to pick up physical items completely redundant.
This peer-to-peer service makes it possible for a user to browse local stores and restaurants from a mobile app and then specify the items that they want to purchase. Rather than having this action be carried out by a delivery truck, Favor uses a team of part-time and full-time "Runners," or people who are eligible to earn about $15 an hour for helping people to acquire everything from groceries and clothing to office supplies.
While Favor customers pay for their purchases within the app, the service does not completely make the process of visiting a store to pick up physical items completely redundant.
Trend Themes
1. Convenient Delivery Services - The rise of convenient delivery services like Favor presents opportunities for disruptive innovation in the transportation and logistics industry.
2. Peer-to-peer Shopping - The growth of peer-to-peer shopping platforms, such as Favor, provides opportunities for disruptive innovation in the retail industry.
3. Mobile Shopping Apps - The popularity of mobile shopping apps like Favor highlights the potential for disruptive innovation in the technology and e-commerce sectors.
Industry Implications
1. Transportation and Logistics - The rise of convenient delivery services like Favor offers disruptive innovation opportunities for the transportation and logistics industry to optimize last-mile delivery and enhance the customer experience.
2. Retail - The growth of peer-to-peer shopping platforms, such as Favor, presents disruptive innovation opportunities for the retail industry to expand their reach, offer personalized experiences, and adapt to changing consumer preferences.
3. Technology and E-commerce - The popularity of mobile shopping apps like Favor creates disruptive innovation opportunities for the technology and e-commerce sectors to develop new features, improve user interfaces, and leverage data analytics to enhance customer satisfaction and drive sales.
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