Samsung's 'Connected Spaces' Introduce a Retail-as-a-Service Solution
Laura McQuarrie — January 25, 2018 — Business
References: samsung & news.samsung
At the National Retail Federation’s (NRF) BIG Show 2018, Samsung introduced 'Connected Spaces' as the future of retail.
The all-in-one pop-up store serves as a brick-and-mortar space that will be equipped with IoT technology and available for retailers to rent. While many brands have taken advantage of the ease with which a pop-up space may be temporarily set up, Samsung's all-new retail-as-a-service solution aims to empower retailers with a range of data collection and real-time analysis tools to enhance the customer experience.
The IoT pop-up spaces have the potential to supply retailers with a wide range of information, including customer traffic, time spent in the store and demographics, which can be measured at specific times, as well as within designated areas in the Connected Spaces. As such, Samsung sees that retailers will be able to better serve customers through improved layouts, product placement and more.
The all-in-one pop-up store serves as a brick-and-mortar space that will be equipped with IoT technology and available for retailers to rent. While many brands have taken advantage of the ease with which a pop-up space may be temporarily set up, Samsung's all-new retail-as-a-service solution aims to empower retailers with a range of data collection and real-time analysis tools to enhance the customer experience.
The IoT pop-up spaces have the potential to supply retailers with a wide range of information, including customer traffic, time spent in the store and demographics, which can be measured at specific times, as well as within designated areas in the Connected Spaces. As such, Samsung sees that retailers will be able to better serve customers through improved layouts, product placement and more.
Trend Themes
1. Retail-as-a-service - The introduction of rentable IoT pop-ups presents a disruptive innovation opportunity for retailers to embrace a flexible and data-driven retail-as-a-service model.
2. Real-time Data Collection - The use of IoT technology in pop-up stores opens up possibilities for real-time data collection, giving retailers valuable insights for better decision-making and customer experience optimization.
3. Enhanced Customer Experience - By leveraging IoT technology and data analytics, retailers can create personalized and engaging experiences for customers, leading to improved satisfaction and loyalty.
Industry Implications
1. Retail - The retail industry can leverage rentable IoT pop-ups to experiment with new store formats, gather valuable data, and create innovative customer experiences.
2. Iot - The IoT industry can benefit from the adoption of IoT technology in pop-up stores, as it opens up new applications and use cases for connected devices.
3. Data Analytics - The data analytics industry can capitalize on the need for real-time data collection and analysis in rentable IoT pop-ups, offering innovative solutions for extracting valuable insights.
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