KFC Malaysia is Recognizing Women with Its Claudia Sanders Campaign
Justin Lam — March 12, 2018 — Marketing
References: usatoday & marketing-interactive
In celebration of International Women's Day, KFC Malaysia decided to replace the iconic Colonel Sanders with his wife Claudia Sanders. This switch in mascot was done by KFC Malaysia to not only show support for women all over the world, but to acknowledge all the women working for the KFC brand. The decision to bring forward the lesser-known wife of Colonel Sanders was done in an effort to show the contributions of women who are generally relegated to background roles.
The Claudia Sanders KFC campaign ran exclusively on International Women's Day and included an online component—Malaysians were encouraged to share an Instagram photo of women who have made a difference in their lives using the hashtag #KFCIWD. The campaign also highlighted three stories of female KFC staff member who have overcome hardship to be essential pillars of the KFC Malaysia brand. The Claudia Sanders campaign also provided support for two single mothers in Segambut and Cheras.
The Claudia Sanders KFC campaign ran exclusively on International Women's Day and included an online component—Malaysians were encouraged to share an Instagram photo of women who have made a difference in their lives using the hashtag #KFCIWD. The campaign also highlighted three stories of female KFC staff member who have overcome hardship to be essential pillars of the KFC Malaysia brand. The Claudia Sanders campaign also provided support for two single mothers in Segambut and Cheras.
Trend Themes
1. Recognition of Women - Creating campaigns that showcase and celebrate the contributions of women in traditionally male-dominated industries.
2. Replacing Mascots - Exploring the use of alternative mascots to challenge established brand icons and promote inclusivity.
3. Online Engagement - Leveraging social media platforms to engage customers and generate user-generated content for brand campaigns.
Industry Implications
1. Fast Food - Opportunity for fast food chains to showcase the diverse and significant contributions of their female employees.
2. Advertising - Disruptive innovation opportunity to create inclusive and empowering ad campaigns that challenge existing gender stereotypes.
3. Social Media - Opportunity for social media platforms and digital marketing agencies to offer services and tools to support brand campaigns focused on user-generated content.
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