Alexa for Hospitality Connects Guests with Hotel Services
Michael Hemsworth — June 19, 2018 — Tech
References: phx.corporate-ir.net & geeky-gadgets
The Amazon Alexa voice assistant is being infused into a multitude of different technology products more than ever, so the brand has announced Alexa for Hospitality as a new extension for the hotel industry.
The voice assistant for hotels will enable guests to order room service, contact the concierge, call housekeeping and much more without having to pick up the phone. The functionality will be launching at a select number of Marriott Hotels, St. Regis Hotels & Resorts, Westin Hotels & Resorts, Autograph Collection Hotels and Aloft Hotels starting this summer.
Amazon Alexa for Hospitality identifies the changing face of the hotel industry as brands seek to keep guests entertained and satisfied with new technology that adds another layer of convenience into the experience.
The voice assistant for hotels will enable guests to order room service, contact the concierge, call housekeeping and much more without having to pick up the phone. The functionality will be launching at a select number of Marriott Hotels, St. Regis Hotels & Resorts, Westin Hotels & Resorts, Autograph Collection Hotels and Aloft Hotels starting this summer.
Amazon Alexa for Hospitality identifies the changing face of the hotel industry as brands seek to keep guests entertained and satisfied with new technology that adds another layer of convenience into the experience.
Trend Themes
1. Hotel Room Voice Assistants - Integrating voice assistants in hotel rooms to enhance guest experience.
2. Alexa for Hospitality - Introducing Alexa for Hospitality as a new extension for the hotel industry.
3. Entertainment Technology for Hotels - Hotels are seeking to keep guests entertained and satisfied with new technology.
Industry Implications
1. Hospitality - The hospitality industry is uniquely poised to benefit from the convenience brought by voice assistants.
2. Tech Solutions for Hotels - Technology solutions providers can partner with hotels to offer seamless integration of voice assistants.
3. Concierge Services - Concierge services in hotels can greatly benefit from implementing voice assistants to deliver quick and personalized services.
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