Panera is as committed as ever to connecting people to good food but it is doing so in a new way with Panera Grocery. This new service, launched in response to a global pandemic, gives guests the chance to purchase essential pantry items like milk, bread and fresh produce. Additionally, people can pick up favorites from Panera like soups, salads and sandwiches. As grocery store shelves are being cleared out, people are being forced to make multiple trips to get what they require. To reduce the burden on supermarkets, Panera created a service that leverages its supply network.
To make sure people are able to pick up the high-quality items they need in a safe way, Panera is offering contactless delivery, Rapid Pick-Up, drive-up and drive-thru options. Ordering the essentials is done through Panera's site or app.
Restaurant Grocery Services
Panera Grocery Helps People Purchase In-Demand Pantry Staples
Trend Themes
1. Contactless Delivery - Implementing contactless delivery options can enhance safety and convenience for customers.
2. Grocery Delivery Services - Providing grocery delivery services can meet the increased demand for pantry staples and reduce burden on supermarkets.
3. Diversifying Product Offerings - Expanding product offerings to include pantry staples alongside regular restaurant items can attract new customers and generate additional revenue.
Industry Implications
1. Food Delivery - The food delivery industry can leverage contactless delivery and grocery services to adapt to changing consumer needs and improve customer satisfaction.
2. Grocery Retail - Grocery retailers can explore partnerships with restaurants or implement their own grocery delivery services to expand their customer base and compete in the changing market landscape.
3. Restaurant Industry - Restaurants can seize the opportunity to diversify their product offerings and provide grocery services to tap into new revenue streams and meet the evolving needs of customers.