Waitrose's Quick Check Implements a Scan-as-You-Shop System
Laura McQuarrie — February 16, 2017 — Tech
References: waitrose & thenews.coop
Waitrose's 'Quick Check' app introduces a scan-as-you-shop service that simplifies the grocery store's shopping and checkout experience.
Typically, the process of going to the store to buy groceries involves browsing the aisles to collect desired items in a cart that must be unloaded at a checkout station for scanning and bagging.
Quick Check removes this last step entirely, making it possible for myWaitrose members to pack their shopping straight into their bags after scanning items with the app. To initiate this service, consumers enter the store and scan a 'Start Your Shop' QR code. To conclude one's shopping experience, a member may pay at any till by scanning their myWaitrose card. As Waitrose describes: "You’ll see a running total of your spend and when you’ve finished, just pay and go, with no need to unpack at the checkout."
Typically, the process of going to the store to buy groceries involves browsing the aisles to collect desired items in a cart that must be unloaded at a checkout station for scanning and bagging.
Quick Check removes this last step entirely, making it possible for myWaitrose members to pack their shopping straight into their bags after scanning items with the app. To initiate this service, consumers enter the store and scan a 'Start Your Shop' QR code. To conclude one's shopping experience, a member may pay at any till by scanning their myWaitrose card. As Waitrose describes: "You’ll see a running total of your spend and when you’ve finished, just pay and go, with no need to unpack at the checkout."
Trend Themes
1. Scan-as-you-shop - Implementing a scan-as-you-shop system allows for a more efficient and streamlined grocery shopping experience.
2. App-based Checkout - Utilizing a mobile app for the checkout process eliminates the need for traditional checkout stations, providing convenience for customers.
3. Seamless Shopping Experience - Creating a seamless shopping experience by allowing customers to scan and pay for items without the need to unload at a checkout station brings added convenience and time savings.
Industry Implications
1. Retail - Implementing a scan-as-you-shop system and app-based checkout can revolutionize the retail industry by significantly reducing customer wait times and improving overall efficiency.
2. Technology - Designing and developing innovative mobile apps for scan-as-you-shop and app-based checkout offers disruptive opportunities in the technology sector, enhancing the customer experience.
3. Grocery - The grocery industry can benefit from implementing scan-as-you-shop systems and app-based checkouts, providing customers with a more convenient and hassle-free shopping experience.
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