Domino's is Testing Pizza Automation Outside the United States
Colin Smith — September 9, 2022 — Lifestyle
References: dominos & qsrmagazine
Domino's Pizza announced a new pilot project where it will partner with Picnic Works to test out the Picnic Works Pizza Station automation system at several international locations. Domino's has previously tested automated pizza cookers in North America. However, now the fast-food restaurant wants to test its international prospects, as the initial automation pilot project will take place in Berlin, Germany.
Domino's stated that the automation test is intended to increase efficiency, consistency, and taste across its range of pizza products. All while simultaneously freeing up employee time to focus on enhancing the customer experience such as cleaning, preparing more complex items, and more.
Don Meij, the Group CEO and Managing Director of Domino's Pizza Enterprises, stated: "Over the next decade, we intend to more than double the number of stores Domino's Pizza Enterprises Ltd and our franchisees operate, which means we will need an additional 100,000 team members working across Europe and the Asia-Pacific – the key question will be 'how do we make their roles as rewarding as possible so they can deliver the best possible service for our customers?'" Noting that automation is an exciting prospect for addressing expansion questions as well.
Image Credit: Shutterstock
Domino's stated that the automation test is intended to increase efficiency, consistency, and taste across its range of pizza products. All while simultaneously freeing up employee time to focus on enhancing the customer experience such as cleaning, preparing more complex items, and more.
Don Meij, the Group CEO and Managing Director of Domino's Pizza Enterprises, stated: "Over the next decade, we intend to more than double the number of stores Domino's Pizza Enterprises Ltd and our franchisees operate, which means we will need an additional 100,000 team members working across Europe and the Asia-Pacific – the key question will be 'how do we make their roles as rewarding as possible so they can deliver the best possible service for our customers?'" Noting that automation is an exciting prospect for addressing expansion questions as well.
Image Credit: Shutterstock
Trend Themes
1. Pizza Automation - The rise of pizza automation systems presents an opportunity for fast-food restaurants to increase efficiency and consistency across their range of pizza products, while freeing up employees to focus on enhancing the customer experience.
2. Restaurant Efficiency - The integration of automation technologies in restaurants offers a way to increase efficiency and productivity while also providing better customer service.
3. International Automation Testing - The international testing of automation systems outside the United States presents a significant opportunity for fast-food restaurants to evaluate and refine automation processes for potential expansion in foreign markets.
Industry Implications
1. Fast-food Restaurants - Fast-food restaurants can utilize pizza automation technology to improve the efficiency of their operations, increase consistency and quality, and enhance customer service for better customer experiences.
2. Food Service Automation - The food service industry can benefit greatly from automation technologies that can help increase efficiency, reduce labor costs, and improve the consistency and quality of food products.
3. Technology Providers - Technology providers have an opportunity to develop and provide automated cooking solutions to fast-food restaurants, enabling them to improve operations and enhance customer experiences across international markets.
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