The Online Retailer Madison Reed Opened Its First Physical Store in NYC
Katherine Pendrill — January 11, 2017 — Fashion
References: madison-reed & cnbc
Popular beauty brand Madison Reed recently made the leap from ecommerce to physical retail with the opening of its first brick-and-mortar shop. Located in Manhattan's hip Flatiron District, the hybrid beauty boutique gives customers a new destination to shop for the brand's expertly crafted haircare products.
Madison Reed's first retail outlet consists of a 1,500-square-foot space dubbed the Color Bar. The shop itself is part retail shop and part salon, meaning customers can not only browse the brand's full haircare line, but they can also test out different products with the assistance of an expert colorist. Customers can also stop by for a personalized hair color tutorial or to ask questions about specific products. As co-founder Sabrina Riddle explains, "We wanted people to have a physical experience with our products and with our brand."
While the Color Bar first operated for a six-month test run, the venture has demonstrated that the beauty brand is eager to blur the boundaries between e-commerce and physical retail. Due to the success that it saw over the course of the pop-up's run, the brand opened up a permanent store in the core of NYC as well.
Madison Reed's first retail outlet consists of a 1,500-square-foot space dubbed the Color Bar. The shop itself is part retail shop and part salon, meaning customers can not only browse the brand's full haircare line, but they can also test out different products with the assistance of an expert colorist. Customers can also stop by for a personalized hair color tutorial or to ask questions about specific products. As co-founder Sabrina Riddle explains, "We wanted people to have a physical experience with our products and with our brand."
While the Color Bar first operated for a six-month test run, the venture has demonstrated that the beauty brand is eager to blur the boundaries between e-commerce and physical retail. Due to the success that it saw over the course of the pop-up's run, the brand opened up a permanent store in the core of NYC as well.
Trend Themes
1. Hybrid Beauty Boutiques - Beauty brands are merging e-commerce and physical retail to create hybrid beauty boutiques that offer customers both a shopping and salon experience.
2. Expertly Crafted Haircare Products - Beauty brands are focusing on creating expertly crafted haircare products that require professional assistance to find the perfect match, leading to the opening of retail stores that offer personalized consultations and tutorials.
3. Pop-up Shops - Beauty brands are testing the waters with physical retail through pop-up shops and utilizing the learnings to make data-backed decisions on whether to open a permanent store.
Industry Implications
1. Beauty - The beauty industry has seen a shift towards hybrid beauty boutiques as a means of merging e-commerce and physical retail to create a more immersive and personalized shopping experience.
2. Retail - The retail industry is adapting to the rise of e-commerce by creating hybrid beauty boutiques that integrate both e-commerce and physical retail, offering customers a unique shopping and salon experience.
3. Technology - As beauty brands focus on creating expertly crafted haircare products, technology can play a role in personalizing product recommendations and creating a more personalized shopping experience.
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