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Four-Hour E-Commerce Deliveries

Clean the Sky - Positive Eco Trends & Breakthroughs

IShopChangi Launches an E-Commerce Delivery Service with FoodPanda

— December 19, 2023 — Marketing
Changi Airport Group's ecommerce platform, iShopChangi, is entering a strategic collaboration with online food and grocery delivery giant Foodpanda, introducing an innovative on-demand delivery service for customers. Leveraging Foodpanda's Logistics-as-a-Service (LaaS) solution, Pandago, nearly 300 products on iShopChangi can now be swiftly delivered to customers' doorsteps.

Pandago ensures instant pickups and deliveries, incorporating real-time tracking for each order, providing customers with transparency and efficiency. The 'on-demand delivery' option, available for a flat fee of S$20, promises a rapid four-hour delivery timeframe for last-minute orders or impatient buyers. Currently exclusive to non-travellers, the service is anticipated to expand its product range in the upcoming months, further enhancing the convenience and accessibility of iShopChangi for customers online and at home.

Image Credit: Changi Airport Group
Trend Themes
1. On-demand Delivery - The collaboration between iShopChangi and Foodpanda introduces an on-demand delivery service with a four-hour delivery timeframe, providing convenience and accessibility to customers.
2. Logistics-as-a-service (laas) - Foodpanda's LaaS solution, Pandago, enables instant pickups and deliveries with real-time tracking, enhancing transparency and efficiency.
3. Expansion of Product Range - The service is expected to expand its product range in the upcoming months, offering a wider selection of items for customers to purchase online or at home.
Industry Implications
1. E-commerce - The collaboration between iShopChangi and Foodpanda showcases the potential for on-demand delivery services in the e-commerce industry.
2. Food Delivery - Foodpanda's Pandago LaaS solution demonstrates the disruptive potential of logistics technology in the food delivery industry.
3. Airport Retail - iShopChangi's expansion of its product range highlights the opportunities for growth and convenience in the airport retail industry.
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