The Fountain App's Experts Assist Homeowners with DIY Projects
Laura McQuarrie — March 16, 2015 — Tech
References: itunes.apple & ibtimes
The Internet is a great, yet sometimes unreliable place to find answers, which is where the Fountain app launched at SXSW should be of particular interest to homeowners. Whether you've got a leaky faucet or have decided to tackle a home renovation project on your own, the app connects you with expert interior designers, architects, gardeners, carpenters, plumbers or appliance repair specialists.
Since it's not always easy to communicate an issue without images, the app makes it easy to take a photo and draw on it to indicate specific issues. To ensure that your queries are answered quickly, the app sends out your question to up to 20 experts at once. On average, the wait time for a response is only about two minutes, which saves you a lot of Googling for the best solution.
Since it's not always easy to communicate an issue without images, the app makes it easy to take a photo and draw on it to indicate specific issues. To ensure that your queries are answered quickly, the app sends out your question to up to 20 experts at once. On average, the wait time for a response is only about two minutes, which saves you a lot of Googling for the best solution.
Trend Themes
1. Expert-on-demand - Expert assistance on-demand is becoming increasingly popular in the DIY industry.
2. Visual Communication - Visual communication tools are key features in new apps that provide expert assistance.
3. Instant Gratification - Fast response time is becoming a priority for many expert-on-demand apps.
Industry Implications
1. Home Improvement - The home improvement industry is adopting new technologies to reach customers and provide better service.
2. App Development - Developing apps that provide immediate access to experts with visual communication tools is a growing industry.
3. Virtual Consulting - Virtual consulting is transforming how industries like home improvement solve customer problems.
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