Chipotle is Introducing a System by Paradox to Streamline the Hiring Process
Laura McQuarrie — October 22, 2024 — Tech
References: jobs.chipotle & newsroom.chipotle
Chipotle Mexican Grill is partnering with Paradox to roll out an AI hiring platform to improve everything from how basic information is collected from candidates to scheduling interviews. This tech powered by a virtual employee named "Avo Cado" is anticipated to reduce the time it takes to hire an employee for an in-restaurant position by up to 75%. Ava is multilingual and carries out natural conversations with candidates in English, Spanish, French, and German.
"Paradox operates as if we've hired additional administrative support for all our restaurants, freeing up more time for managers to support team members and provide an exceptional guest experience," explains Ilene Eskenazi, Chief Human Resources Officer.
This August, Chipotle ranked number one on the American Opportunity Index's first-of-a-kind ranking of the top 50 employers offering recent high-school graduates the best pathway to a sustaining career and increased compensation.
"Paradox operates as if we've hired additional administrative support for all our restaurants, freeing up more time for managers to support team members and provide an exceptional guest experience," explains Ilene Eskenazi, Chief Human Resources Officer.
This August, Chipotle ranked number one on the American Opportunity Index's first-of-a-kind ranking of the top 50 employers offering recent high-school graduates the best pathway to a sustaining career and increased compensation.
Trend Themes
1. AI-powered Recruitment - AI hiring platforms like Chipotle's 'Avo Cado' are transforming the recruitment process by greatly reducing the time needed to hire employees.
2. Multilingual Virtual Assistants - The use of virtual employees capable of natural conversations in multiple languages enhances the accessibility and inclusivity of hiring systems.
3. Automated Interview Scheduling - Automation in scheduling interviews allows for more efficient candidate management and streamlined administrative tasks.
Industry Implications
1. Fast-casual Dining - Restaurants in the fast-casual dining sector benefit from AI platforms to expedite hiring, leading to improved staff management and customer service.
2. Human Resources Technology - HR tech companies are leveraging AI to create platforms that significantly optimize hiring processes and employee management.
3. Artificial Intelligence - The AI industry is seeing innovations such as virtual assistants that are reshaping how businesses manage recruitment and administrative tasks.
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