Tech Trends

Trend - Brands in the Computerized Maintenance Management Solutions (CMMS) space are turning to artificial intelligence to launch new tools. These new AI CMMS tools focus on using predictive algorithms to ascertain where repairs will be needed before they are needed, improving efficiency and reducing costs.

Insight - Maintenance and management are two of the largest cost factors for consumer-facing retail and hospitality businesses. While smaller establishments simply deal with problems as they arise, larger conglomerates can no longer rely on reactions, and turn to larger-scale solutions, such as CMMS software, to improve efficiency. However, these solutions have their shortcomings in terms of data interpretation, leading to the brands behind them implementing AI-based features to better serve clients.