Apparel retailer M.M.LaFleur opened a new workwear store concept by the name of M.M.To Go that boasts a small format and a mission to solve consumers' in-moment needs. The retail shop designed for working women sets itself apart from other brick-and-mortar formats that M.M.LaFleur has explored in the past, where shoppers were invited to book an hour-long appointment with a stylist and have their items shipped to them after the leisurely experience.
M.M.To Go is packed with practical, wrinkle-resistant workwear pieces that are designed to keep women going by effortlessly solving pain points—such as providing a fix for wardrobe emergencies like spilled coffee on a white blouse. The small-format retail hub lets shoppers take pieces home with them, and if needed, return or exchange items.
Beyond offering problem-solving workwear, M.M.To Go can also be relied on for sharing deodorant wipes or rosé to help professional women unwind after a long day.
Problem-Solving Workwear Stores
M.M.LaFleur's M.M.To Go Concept Appeals to the Busy Working Woman
Trend Themes
1. Workwear Solutions - Opportunity for retailers to offer practical and functional workwear that solves consumer pain points.
2. Small-format Retail - In-moment problem-solving retail experiences can be facilitated through smaller, more accessible store formats.
3. Convenient Returns and Exchanges - Effortlessly meeting consumer needs through hassle-free returns and exchanges can improve brand loyalty.
Industry Implications
1. Apparel Retail - Retailers can offer new concepts like M.M.To Go that gives consumers a hassle-free shopping experience and functional workwear solutions.
2. Personal Care - In-the-moment problem-solving can extend to personal care items, like deodorant wipes, that can serve as a stress-relief for busy professionals.
3. Hospitality - Retail concepts that offer add-ons like wine and other conveniences can bridge into the hospitality industry, providing additional opportunities for cross-collaboration.