Retail shops around the world are being forced to temporarily close out of necessity and some are quickly adapting what they can safely do during this disruptive time—in the case of Czech e-shop Zoot, it's making it easier for people who are interested in trying on clothes at home. Zoot's new courier service fuses the in-store try-on experience with the ease of ordering fashion online, as Zoot Taxi has a courier wait for a consumer to try on—and either accept or reject—the items within 20 minutes.
Zoot Taxi has people pay for the clothes they want to try on upfront, and if they should choose to send back an item they receive a refund immediately. After an order has been placed, the courier with their order arrives the next day, offering a comfortable way for people to shop for stay-at-home staples like loungewear and pajamas.
At-Home Try-On Services
Zoot Taxi Simplifies the Process of Trying on Clothes at Home
Trend Themes
1. At-home Try-on Services - Opportunity to innovate in the online retail industry by offering at-home try-on services for customers.
2. Contactless Shopping - Potential for disruptive innovation in the retail sector by implementing contactless shopping experiences like Zoot Taxi.
3. Fast Refund Processes - Disruptive opportunity in the e-commerce industry to streamline refund processes and provide immediate refunds.
Industry Implications
1. Online Retail - The online retail industry can explore and implement at-home try-on services to enhance the shopping experience.
2. Courier Services - Courier services can adapt their offerings to cater to the growing demand for at-home try-on services like Zoot Taxi.
3. E-commerce - Opportunity for disruption and improvement in the e-commerce sector by providing faster and more efficient refund processes.