UPS Follow My Delivery Lets Customers Track Items on an Actual Map
Meghan Young — May 13, 2016 — Tech
References: pressroom.ups & theverge
The uncertainty of knowing exactly when a package is supposed to arrive in the mail can be nerve racking for many people, but the UPS Follow My Delivery hopes to alleviate some of that stress. At least, when it comes to this particular company. UPS is now allowing people the opportunity to track their items real-time on map.
This visualization should help avoid making inquiries about the whereabouts of their package. Through UPS Follow My Delivery, a person simply needs to log on to their phone or PC in order to view exactly where their package is. Of course, it's only available for pricey services so far including UPS Air and UPS Worldwide Express deliveries. To access this information, people will have to sign up for a UPS My Choice account.
This visualization should help avoid making inquiries about the whereabouts of their package. Through UPS Follow My Delivery, a person simply needs to log on to their phone or PC in order to view exactly where their package is. Of course, it's only available for pricey services so far including UPS Air and UPS Worldwide Express deliveries. To access this information, people will have to sign up for a UPS My Choice account.
Trend Themes
1. Real-time Package Tracking - The trend of offering real-time package tracking can disrupt logistics and delivery industries by enhancing customer experience and increasing transparency.
2. Interactive Map Visualization - The interactive map visualization feature can disrupt traditional package tracking tools and facilitate better communication between customers and delivery providers.
3. Digital Account Management - The trend of providing customers with digital accounts can disrupt traditional package delivery processes and improve control and transparency on both ends.
Industry Implications
1. Logistics and Delivery - The package tracking trend can revolutionize the logistics and delivery industry by improving delivery processes and enhancing customer satisfaction.
2. E-commerce - Online retailers can benefit from the real-time package tracking trend by enhancing the customer experience and building trust with their customers.
3. Technology - The trend of interactive map visualization and digital account management can revolutionize the technology industry by introducing innovative tools to the logistics and delivery sectors.
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