The Updated eBay App is Now Compatible with Google Home
Ellen Smith — December 5, 2017 — Tech
The updated eBay app is now compatible with one's Google Home Smart Speakers, allowing for a more seamless method for customers to search for product information.
Now, users can simply ask the AI assistant about an item they wish to purchase from the auctioning platform, without having to lift a finger. Simply saying "Hey Google, ask eBay to find me" followed by a desired product, will prompt the device to search the database for close matches. To ensure the correct items have been selected, the Google assistant will ask the user a series of follow-up questions surrounding the product. In addition, the app will inform the user of how many similar products are available, as well as the difference in makes, models and prices.
The update was made available just in time for the holiday season, making for a more streamlined gift-giving experience.
Now, users can simply ask the AI assistant about an item they wish to purchase from the auctioning platform, without having to lift a finger. Simply saying "Hey Google, ask eBay to find me" followed by a desired product, will prompt the device to search the database for close matches. To ensure the correct items have been selected, the Google assistant will ask the user a series of follow-up questions surrounding the product. In addition, the app will inform the user of how many similar products are available, as well as the difference in makes, models and prices.
The update was made available just in time for the holiday season, making for a more streamlined gift-giving experience.
Trend Themes
1. Voice-activated E-commerce - Opportunity for e-commerce sites to integrate voice-activated product searches to increase efficiency and accessibility for customers.
2. AI-assisted Shopping - Potential for AI assistants to revolutionize the traditional shopping experience, allowing customers to easily navigate an e-commerce platform without having to physically interact with a device.
3. Smart Speaker Integrations - Rise in demand for smart speaker integrations with e-commerce apps as voice-activated assistants become more prevalent and popular among consumers.
Industry Implications
1. E-commerce - Opportunity for e-commerce retailers to utilize voice-activated product searches to improve their customer experience and gain a competitive edge in the market.
2. Smart Speakers - Potential for smart speaker manufacturers to partner with e-commerce platforms to offer a more integrated and seamless shopping experience for consumers.
3. Artificial Intelligence - Developments in AI may allow for even more advanced and personalized shopping experiences for consumers, as e-commerce retailers continue to invest in improving their online presence.
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