The Hilton's Smart Hotel Rooms Aim to Attract Frequent Travelers
Ellen Smith — October 23, 2017 — World
Being away from the creature comforts of home can be a difficult transition for some, which is why Hilton has started experimenting with implementing smart technology into its hotel rooms, to ensure guest stays are as customized and seamless as can be.
The smart hotel rooms are aimed at offering a personalized environment, with the capabilities of remembering guests' preferences. Features such as light brightness and temperature will be stored by a computer program to help acclimate a guest. In addition, the smart technology can remember one's favorite beverages, as well as streaming service preferences like Netflix or Hulu.
These small but tailored details aim to enhance a guest's experience to offer a more comfortable and memorable stay, while competing with the likes of quick rental services like Airbnb.
The smart hotel rooms are aimed at offering a personalized environment, with the capabilities of remembering guests' preferences. Features such as light brightness and temperature will be stored by a computer program to help acclimate a guest. In addition, the smart technology can remember one's favorite beverages, as well as streaming service preferences like Netflix or Hulu.
These small but tailored details aim to enhance a guest's experience to offer a more comfortable and memorable stay, while competing with the likes of quick rental services like Airbnb.
Trend Themes
1. Smart Hotel Room Technology - The integration of smart technology in hotel rooms allows for personalized experiences and enhanced customer satisfaction.
2. Personalized Guest Preferences - Remembering and catering to guests' preferences, such as lighting, temperature, and entertainment choices, creates a more customized and seamless hotel experience.
3. Competition with Airbnb - Hotels are incorporating personalized smart technology to compete with the convenient and personalized experiences offered by Airbnb.
Industry Implications
1. Hospitality - The hospitality industry can benefit from implementing smart hotel room technology to provide personalized and memorable experiences to guests.
2. Technology - The technology industry can capitalize on the growing demand for smart hotel room technology, creating innovative solutions to enhance customer experiences.
3. Travel - The travel industry can leverage personalized guest preferences to attract and retain frequent travelers, improving customer satisfaction and loyalty.
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