T-Mobile Sidekick Customers Receive $100 for Microsoft Error
Katherinev123 — October 13, 2009 — Tech
References: news.idg.no & engadget
After having all your data on your phone suddenly erased, would $100 make you feel better? For T-Mobile Sidekick customers who had their personal content lost after the botched Microsoft/Danger/Hitachi server upgrade, there will be $100 gift cards and a free month of service for their troubles.
Apparently not all T-Mobile Sidekick customers who lost data will receive a gift card, however. In the statement issued by T-Mobile, the phone company says efforts to recover data are still continuing and that only certain customers who experience a permanent loss of content will receive the $100 gift card. In my opinion, all T-Mobile Sidekick customers affected by the error, permanent or not, should be paid!
Apparently not all T-Mobile Sidekick customers who lost data will receive a gift card, however. In the statement issued by T-Mobile, the phone company says efforts to recover data are still continuing and that only certain customers who experience a permanent loss of content will receive the $100 gift card. In my opinion, all T-Mobile Sidekick customers affected by the error, permanent or not, should be paid!
Trend Themes
1. Data Loss Compensation - There is an opportunity for a business to offer compensation to customers who lose valuable data due to server errors.
2. Cloud Data Security - Developing innovative strategies to ensure safety and security of personal content on cloud servers could be a game changer in the tech industry.
3. Automated Data Recovery - Creating an automated system for data recovery could revolutionize the phone and cloud storage industry.
Industry Implications
1. Telecommunications - Companies in this industry could capitalize on data loss compensation and provide better customer service to retain customers.
2. Cloud Storage - Innovative products and services in the cloud industry that prioritize data security and offer easy data recovery solutions could improve customer loyalty and retention.
3. Tech Support - Tech support companies could revolutionize how data recovery is performed by offering automated systems that greatly reduce the risk of data loss.
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