Walmart Signed a Patent for In-store Assistant Drones
Ellen Smith — March 30, 2018 — Tech
The future of retail could feature drone shopping assistants, as Walmart recently signed a patent to include the aerial vehicles in their customer service model.
According to the brand, the drones would help locate the store's products and conduct price verifications for customers. In the outline, Walmart claimed that consumers could summon a drone through an electronic system. From there, the individual would either plug in a desired product, or use the drone's integrated scanning system. If the consumer is searching for a product, the drone would be able to slowly lead the person to the appropriate aisle and location.
While futuristic, this system would benefit both the consumer and the worker by offering a more streamlined experience.
Image Credit: Elizabeth Gibson
According to the brand, the drones would help locate the store's products and conduct price verifications for customers. In the outline, Walmart claimed that consumers could summon a drone through an electronic system. From there, the individual would either plug in a desired product, or use the drone's integrated scanning system. If the consumer is searching for a product, the drone would be able to slowly lead the person to the appropriate aisle and location.
While futuristic, this system would benefit both the consumer and the worker by offering a more streamlined experience.
Image Credit: Elizabeth Gibson
Trend Themes
1. Drone Shopping Assistants - Using drones as shopping assistants can revolutionize the retail industry by providing a more efficient and convenient shopping experience.
2. Automated Product Locator - Implementing automated systems using drones to locate products in stores can enhance customer satisfaction and reduce employee workload.
3. Intuitive Scanning Technology - Developing drones with integrated scanning systems can simplify the product search process for customers, leading to faster and more accurate shopping experiences.
Industry Implications
1. Retail - The retail industry can leverage drone technology to improve customer service and differentiate themselves in a competitive market.
2. Technology - The technology industry can explore opportunities for developing advanced drone systems with enhanced scanning capabilities for various applications.
3. Logistics - The logistics industry can adopt drone technology to automate product location and improve the efficiency of inventory management and order fulfillment processes.
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