The Eatsa Restaurant Ordering System Automates Food Purchases
Michael Hemsworth — January 8, 2016 — Business
References: eatsa & retail-innovation
Consumers are always on the hunt for the most streamlined experience when it comes to retail and restaurants, so the new Eatsa restaurant ordering system is designed to be the most efficient model yet.
Eatsa -- a new restaurant in San Francisco -- decided to do away with waiters and waitresses taking orders in favor of iPads. Once the order is placed, customers are called up when their order is ready where they remove it from a numbered box.
Explaining the reasoning behind the move to not incorporate wait staff in the restaurant, co-founder details that, "There is a fast food business model that we need to hit and we’re looking at ways that technology can increase efficiency. That way we can get the price down."
Eatsa -- a new restaurant in San Francisco -- decided to do away with waiters and waitresses taking orders in favor of iPads. Once the order is placed, customers are called up when their order is ready where they remove it from a numbered box.
Explaining the reasoning behind the move to not incorporate wait staff in the restaurant, co-founder details that, "There is a fast food business model that we need to hit and we’re looking at ways that technology can increase efficiency. That way we can get the price down."
Trend Themes
1. Staff-free Restaurants - The trend of staff-free restaurants allows for increased efficiency and lower costs through the use of technology.
2. Automated Ordering Systems - The adoption of automated ordering systems in restaurants streamlines the dining experience and reduces the need for human interaction.
3. Efficiency-driven Models - Efficiency-driven models like Eatsa's are disrupting the traditional restaurant industry by leveraging technology to optimize operations and enhance customer experience.
Industry Implications
1. Restaurant Industry - The restaurant industry can benefit from implementing staff-free models as a means to increase efficiency and reduce costs.
2. Technology Industry - The technology industry has opportunities to develop and market automated ordering systems that can be adopted by various sectors, including restaurants.
3. Hospitality Industry - The hospitality industry can explore the adoption of staff-free models to enhance guest experiences, particularly in the fast-food sector.
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