Sephora's Omnichannel Retail Concept Uses an App, Website & WeChat
Laura McQuarrie — September 10, 2018 — Fashion
References: premiumbeautynews & prnewswire
In China, Sephora has launched a new omnichannel retail concept by the name of 'My Beauty Power Turn It On' that includes an app, website, flagship stores and a WeChat mini program for a social shopping experience. Ultimately, Sephora's My Beauty Power Turn It On aims to "bring unprecedented innovation and subversion to the beauty retail industry."
The name of this new concept from Sephora encourages consumers to see the power in their individual beauty. With the help of Chinese singer and actor Z.TAO as a brand ambassador, Sephora is targeting a young demographic with its message.
The Asian New Concept Store that is opening in Shanghai in September is set to be a new physical space where consumers can tap into their unique beauty power.
The name of this new concept from Sephora encourages consumers to see the power in their individual beauty. With the help of Chinese singer and actor Z.TAO as a brand ambassador, Sephora is targeting a young demographic with its message.
The Asian New Concept Store that is opening in Shanghai in September is set to be a new physical space where consumers can tap into their unique beauty power.
Trend Themes
1. Omnichannel Beauty Concepts - Sephora's innovative omnichannel approach integrates app, website, WeChat, and flagship stores for a seamless shopping experience.
2. Social Shopping Experience - The launch of Sephora's WeChat mini program enhances social interaction and convenience, disrupting traditional beauty retail.
3. Targeting Young Demographic - Sephora's collaboration with Z.TAO and focus on individual beauty power appeals to the youth, presenting new marketing opportunities.
Industry Implications
1. Beauty Retail - The introduction of an omnichannel approach by Sephora creates opportunities for beauty retailers to enhance customer engagement and streamline the purchasing journey.
2. Technology - The integration of an app, website, and WeChat mini program in Sephora's retail concept highlights the potential for tech companies to develop innovative solutions for the beauty industry.
3. Fashion and Entertainment - Sephora's collaboration with Z.TAO demonstrates the potential for fashion and entertainment industries to partner with beauty brands for cross-promotion and brand amplification.
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