Kroger Delivery and Ocado Technology Launch a CFC in Florida
Elena Rahman — June 17, 2021 — Business
References: thekrogerco & retailtechinnovationhub
Situated in Groveland, Florida, Kroger Delivery launches a customer fulfillment center (CFC) powered by Ocado technology. This marks Kroger's first step into the Florida market. Its new e-commerce delivery service features vertical integration, machine learning, and robotics for maximum efficiency.
The CFC building measures 375,000 square feet. Its large space carries thousands of grocery products. This location represents one of the models engineered for the Kroger Delivery network. Using Ocado's state-of-the-art technology, the unique partnership opens up new possibilities for US online grocery customers.
Gabriel Arreaga, Kroger's Chief Supply Chain Officer, explains: "The Kroger Delivery network combines the efficiency of technology with the experience of our associates to deliver fresh, affordable food, and a consistent and rewarding customer experience."
Image Credit: Retail Tech Innovation Hub
The CFC building measures 375,000 square feet. Its large space carries thousands of grocery products. This location represents one of the models engineered for the Kroger Delivery network. Using Ocado's state-of-the-art technology, the unique partnership opens up new possibilities for US online grocery customers.
Gabriel Arreaga, Kroger's Chief Supply Chain Officer, explains: "The Kroger Delivery network combines the efficiency of technology with the experience of our associates to deliver fresh, affordable food, and a consistent and rewarding customer experience."
Image Credit: Retail Tech Innovation Hub
Trend Themes
1. Vertical Integration for E-commerce - Kroger's new e-commerce delivery service featuring vertical integration presents an opportunity to disrupt the online grocery market.
2. Machine Learning in Fulfillment Centers - The use of machine learning in Kroger's customer fulfillment center powered by Ocado technology has the potential to revolutionize the efficiency of online grocery delivery.
3. Robotics in Grocery Delivery - The implementation of robotics in Kroger's CFC in Florida offers a disruptive innovation opportunity to streamline the online grocery delivery process and improve customer experience.
Industry Implications
1. E-commerce - The launch of Kroger's new e-commerce delivery service powered by Ocado technology highlights the potential for disruptive innovation in the online grocery industry.
2. Supply Chain Management - Kroger's Chief Supply Chain Officer's emphasis on combining technology with human experience in the delivery network adds to the potential for disruptive innovation in supply chain management.
3. Robotics - The implementation of robotics in Kroger's CFC presents an innovative opportunity for the robotics industry to expand its reach in the grocery delivery sector.
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