This Temporary Nutella Store Offered Personalized Jars for Consumers
Mishal Omar — January 20, 2017 — Business
References: fortune
The temporary Nutella store in Hong Kong's Pacific Place mall was created in response to the region's declining retail sales over the past several months.
Instead of committing to permanent and expensive retail locations, brands are instead seeking to create temporary pop-ups in order to seek out consumer interests, improve brand perception and interact with consumers in a more personal way. The Nutella pop-up is just one example of this, and its successes were due to the personalization the brand added to the space. The pop-up space gave customers personal jar labels with their names on them, and with the popularity of the store came over 17,000 unit sales in just a few weeks.
Hong King's Nutella Store provides evidence of the benefits of creating a temporary retail space rather than taking a more permanent route.
Instead of committing to permanent and expensive retail locations, brands are instead seeking to create temporary pop-ups in order to seek out consumer interests, improve brand perception and interact with consumers in a more personal way. The Nutella pop-up is just one example of this, and its successes were due to the personalization the brand added to the space. The pop-up space gave customers personal jar labels with their names on them, and with the popularity of the store came over 17,000 unit sales in just a few weeks.
Hong King's Nutella Store provides evidence of the benefits of creating a temporary retail space rather than taking a more permanent route.
Trend Themes
1. Temporary Pop-ups - Brands can experiment with personalized offerings and interact with consumers in a more personal way by creating temporary pop-ups.
2. Personalization - Consumers are interested in personalized products and experiences, as seen in the success of the Nutella pop-up's personalized jar labels.
3. Declining Retail Sales - The rise of temporary pop-ups may be in response to declining retail sales, as seen in the creation of the Nutella pop-up store in Hong Kong's Pacific Place mall.
Industry Implications
1. Retail - Brands can create temporary pop-up stores to experiment with personalized offerings and improve brand perception in response to declining retail sales.
2. Food and Beverage - The success of the Nutella pop-up demonstrates the potential for personalized offerings in the food and beverage industry.
3. Marketing and Advertising - Marketing and advertising companies can help brands create successful temporary pop-up stores by leveraging consumer insights and trends towards personalization.
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