'Techy' is an On-Demand Laptop Repair Service
Christopher Magsambol — September 1, 2015 — Tech
References: trytechy & techcrunch
'Techy' is a simple on-demand laptop repair service. Repair services for phones and tablets have surpassed laptops in efficiency and are often done within a few hours. Laptop repairs often still require making an appointment for both drop-off and pick-up.
Techy is attempting to change that by acting fast to fix your computer. Once a request is put in, Techy sends a courier to pick up your laptop and bring it to the repair center. The startup is operating out of Washington D.C. and only provides this service in that area. However, customers have the option of sending their laptop to the repair center through mail.
Most laptop problems are fixable within a day, and Techy ensures that timeline is often followed. Currently, customers can request a pick up on the phone, but the team is working on making an app for faster communication.
Techy is attempting to change that by acting fast to fix your computer. Once a request is put in, Techy sends a courier to pick up your laptop and bring it to the repair center. The startup is operating out of Washington D.C. and only provides this service in that area. However, customers have the option of sending their laptop to the repair center through mail.
Most laptop problems are fixable within a day, and Techy ensures that timeline is often followed. Currently, customers can request a pick up on the phone, but the team is working on making an app for faster communication.
Trend Themes
1. On-demand Laptop Repair - Opportunity for on-demand laptop repair services to disrupt the traditional appointment-based model with fast and convenient solutions.
2. Efficient Courier Services - Opportunity for courier services to specialize in fast and secure transportation of laptops for repair, enhancing customer convenience.
3. Streamlined Communication Apps - Opportunity for communication app developers to create platforms dedicated to seamless and efficient communication between customers and laptop repair service providers.
Industry Implications
1. Laptop Repair Services - Disruptive innovation opportunity for laptop repair service providers to optimize processes and improve turnaround time for customers.
2. Courier Services - Opportunity for courier service providers to tap into the growing demand for efficient and secure transportation of laptops for repair purposes.
3. App Development - Disruptive innovation opportunity for app developers to create dedicated platforms that streamline communication between customers and laptop repair service providers.
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