Walmart is Trialing a Fridge Stocking Service in California
Ellen Smith — September 25, 2017 — Business
Walmart is trialing a new fridge-stocking service, which elevates its home delivery offerings to new heights.
Through the service, employees will enter the homes of consumers, organizing the fridges and pantries with freshly purchased food. Although convenient, some consumers were uncomfortable with the idea of a stranger entering one's home -- to alleviate these concerns, Walmart partnered with an advanced home monitoring company August. Through the security company, Walmart employees will receive a one-time-only passcode, which will only grant the delivery representative temporary access to the home.
Consumers will receive a notification once the delivery begins to take place, from there, one can watch through August's accompanied home security cameras, as the Walmart employee re-stocks the shelves with the pre-ordered food items.
Through the service, employees will enter the homes of consumers, organizing the fridges and pantries with freshly purchased food. Although convenient, some consumers were uncomfortable with the idea of a stranger entering one's home -- to alleviate these concerns, Walmart partnered with an advanced home monitoring company August. Through the security company, Walmart employees will receive a one-time-only passcode, which will only grant the delivery representative temporary access to the home.
Consumers will receive a notification once the delivery begins to take place, from there, one can watch through August's accompanied home security cameras, as the Walmart employee re-stocks the shelves with the pre-ordered food items.
Trend Themes
1. Fridge-stocking Delivery Services - Disruptive innovation opportunity: Creating a premium service that provides professional fridge-stocking and pantry organization for busy individuals.
2. Home Monitoring Partnership - Disruptive innovation opportunity: Collaborating with advanced home monitoring companies to enhance security measures for in-home delivery services.
3. Real-time Delivery Notifications - Disruptive innovation opportunity: Developing a system that provides real-time delivery updates and allows customers to monitor the delivery process using integrated security cameras.
Industry Implications
1. Retail - Disruptive innovation opportunity: Transforming traditional retail by offering in-home fridge-stocking services as a premium add-on to online grocery orders.
2. Security - Disruptive innovation opportunity: Creating innovative security solutions that enable remote access to homes for authorized deliveries.
3. Technology - Disruptive innovation opportunity: Integrating home monitoring systems with delivery services to provide customers with real-time visibility and peace of mind.
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