The Walmart HomeValet Service is Being Updated
Michael Hemsworth — January 13, 2021 — Business
References: walmart & drugstorenews
The Walmart HomeValet service is being tested by the brand in Bentonville, Arkansas but the brand is taking a further step to grow it and make it even more convenient for consumers to receive their delivery at any point. The expansion will see smart boxes being implemented on a customer's doorstep in a bid to expand the time frame when a delivery can take place, while also keeping perishables fresh thanks to its temperature-controlled design. The box is powered by an Internet of Things platform that would enable it to communicate directly with the delivery person to let them access it and keep unauthorized parties out.
Senior Vice President of Customer Product Tom Ward spoke on the new Walmart HomeValet service innovation saying, "The prospect of this technology is intriguing, both for customers and for Walmart’s last-mile delivery efforts. For customers, they don’t need to plan their day around when their grocery delivery will be made. For Walmart, it presents an opportunity to deliver items 24 hours a day, seven days a week. While we don’t have plans to do 24/7 delivery today, it certainly has a nice ring to it.”
Senior Vice President of Customer Product Tom Ward spoke on the new Walmart HomeValet service innovation saying, "The prospect of this technology is intriguing, both for customers and for Walmart’s last-mile delivery efforts. For customers, they don’t need to plan their day around when their grocery delivery will be made. For Walmart, it presents an opportunity to deliver items 24 hours a day, seven days a week. While we don’t have plans to do 24/7 delivery today, it certainly has a nice ring to it.”
Trend Themes
1. Smart Delivery Boxes - Smart boxes with IoT technology and temperature control enable more convenient delivery options, presenting opportunities for disruptive innovations in the delivery industry.
2. 24/7 Delivery - The potential for 24/7 delivery facilitated by smart boxes presents the opportunity to disrupt traditional delivery models by offering customers increased flexibility.
3. Iot-powered Delivery - The incorporation of IoT technology into delivery boxes presents opportunities for innovation within the IoT industry.
Industry Implications
1. Delivery - The introduction of smart boxes with IoT technology and temperature control presents opportunities for innovation and disruption in the delivery industry.
2. Food and Grocery - Smart boxes with temperature control presents disruption opportunities within the food and grocery industry by offering more flexible and convenient delivery options.
3. Iot - The integration of IoT technology into delivery boxes could lead to disruptive innovations within the IoT industry by expanding the potential applications of IoT devices.
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