This Facial Recognition Vending Machine Personalizes Purchases
Alyson Wyers — October 17, 2013 — Tech
The Sap Hana-powered facial recognition vending machine not only remembers returning customers, but is also capable of recommending personalized purchases. The smart vending machine has a touchscreen interface that lets custumers scan their smartphone to order and pay. This is in addition to the facial recognition software that will recommend food, drinks and promotional offers.
To utilize this technology, users must download the Sap Hana app that will keep track of their purchasing history while also providing a method for customers to offer feedback to the company. This way users can share experiences and purchases, while also interacting with other people who have the app and exchange gifts.
This facial recognition vending machine is not only interactive, but the future of retail.
To utilize this technology, users must download the Sap Hana app that will keep track of their purchasing history while also providing a method for customers to offer feedback to the company. This way users can share experiences and purchases, while also interacting with other people who have the app and exchange gifts.
This facial recognition vending machine is not only interactive, but the future of retail.
Trend Themes
1. Facial Recognition Technology - Disruptive innovation opportunity: Explore the use of facial recognition technology in various industries, such as retail, to personalize customer experiences and increase customer loyalty.
2. Smart Vending Machines - Disruptive innovation opportunity: Develop smart vending machines with touchscreen interfaces and facial recognition software to recommend personalized purchases and enhance customer satisfaction.
3. Mobile Apps for Customer Engagement - Disruptive innovation opportunity: Create mobile apps, like the Sap Hana app, that track purchasing history and facilitate customer feedback to improve personalized recommendations and foster community engagement.
Industry Implications
1. Retail - Disruptive innovation opportunity: Implement facial recognition vending machines in retail stores to provide interactive and personalized shopping experiences.
2. Food and Beverage - Disruptive innovation opportunity: Integrate smart vending machines with facial recognition technology in the food and beverage industry to enhance convenience and offer personalized recommendations.
3. Mobile App Development - Disruptive innovation opportunity: Focus on developing mobile apps that track purchasing history, provide personalized recommendations, and foster community engagement for various industries, such as retail and food services.
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