The 'ExpressQ' App Lets You Skip Food and Merchandise Lines
Alexander Lam — May 27, 2013 — Lifestyle
References: expressq.au & springwise
Solving ever-frustrating event lines, the 'ExpressQ' app lets you jump ahead of the queue by pre-ordering everything. Instead of waiting until you're at the event to order, 'ExpressQ' gives you the ability to pre-choose and prepay for goods. After you get to your event, all you have to do is go through an express line and pick up your stuff by showing a QR code.
The app works with an extremely simple process. After choosing the event that you're attending, you can choose a participating vendor. A menu with food or merchandise choices will then be made available. Upon picking what you want, the app allows you to pay through your phone. When you get to the venue, you can use the 'ExpressQ' app or printed vouchers to receive your goods.
The app works with an extremely simple process. After choosing the event that you're attending, you can choose a participating vendor. A menu with food or merchandise choices will then be made available. Upon picking what you want, the app allows you to pay through your phone. When you get to the venue, you can use the 'ExpressQ' app or printed vouchers to receive your goods.
Trend Themes
1. Mobile Pre-ordering - Disruptive innovation opportunity: Develop a mobile app that allows customers to pre-order and prepay for goods or services at various events and venues.
2. Express Line Services - Disruptive innovation opportunity: Create a system that enables customers to skip lines and pick up their pre-ordered items through an express line, improving efficiency and customer satisfaction.
3. QR Code Integration - Disruptive innovation opportunity: Integrate QR code technology into event apps to facilitate quick and easy retrieval of pre-ordered items at venues.
Industry Implications
1. Event Management - Disruptive innovation opportunity: Apply queue-defying event app technology in the event management industry to streamline operations and improve attendee experiences.
2. Food and Beverage - Disruptive innovation opportunity: Implement mobile pre-ordering and express line services in the food and beverage industry to reduce waiting times and enhance customer convenience.
3. Retail Merchandise - Disruptive innovation opportunity: Utilize the queue-defying event app concept to revolutionize the retail merchandise industry by allowing customers to pre-order and pick up items without waiting in line.
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