Hilton's 'Connected Room' Lets Guests Customize Their Experience
Laura McQuarrie — December 7, 2017 — Tech
References: digitaltrends
Hilton is now introducing its 'Connected Room' as "the first mobile-centric hotel room," enabling guests to use the Hilton Honors app as more than just a tool for finding a suite, checking in and unlocking their door.
Within most hotel rooms, there are a limited number of ways that a hotel guest can make themselves feel more at home, but these adjustments often rely on guests to make special requests from staff or come equipped with comforts from home.
Guests who stay inside of a Hilton Connected Room will be able to use their Hilton Honors app to take control of their suite, turning their mobile device into a remote for the in-suite entertainment system, as well as adjusting the lighting and temperature controls for optimal comfort.
Within most hotel rooms, there are a limited number of ways that a hotel guest can make themselves feel more at home, but these adjustments often rely on guests to make special requests from staff or come equipped with comforts from home.
Guests who stay inside of a Hilton Connected Room will be able to use their Hilton Honors app to take control of their suite, turning their mobile device into a remote for the in-suite entertainment system, as well as adjusting the lighting and temperature controls for optimal comfort.
Trend Themes
1. Mobile-controlled Hotel Rooms - The Hilton 'Connected Room' demonstrates the trend of using mobile apps to enhance the hotel guest experience.
2. Personalized Hotel Experiences - The Hilton 'Connected Room' shows the trend of allowing guests to customize their hotel room settings and amenities.
3. Mobile-centric Hospitality - The Hilton 'Connected Room' signifies the trend of hotels embracing mobile technology to improve guest satisfaction.
Industry Implications
1. Hotel and Hospitality - The hotel industry can explore app-controlled hotel rooms to provide a unique and personalized experience for guests.
2. Mobile App Development - The mobile app development industry has an opportunity to create innovative solutions for hotel room control and customization.
3. Smart Home Technology - The smart home technology industry can expand into the hospitality sector by integrating mobile devices to control hotel room features.
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